Hello, good day! I'm very dissatisfied with the product, since it apparently has erased all the data from my previous year of work. There are multiple factors, but pretty much it happened after the system installed the latest update last Friday the 13th. Next time I turned on the computer, there was a different color background where my photo and login address are. I logged in and to my surprise everything looked like the first time I turned on the computer back in June last year with several software uninstalled and my files apparently gone. After searching through the C:// Drive, I found them on the user account, and decided to move to their original place in order to access to them easier.
Everything was working fine, I can even say I started to like the reboot, but then, all of a sudden, the computer crashed, and after I turn it on again, the background color was back to the same color as before the Friday crash. I logged in, the desktop looked like I left it before Friday, and the files I had moved were gone, permanently, I presume.
I REALLY WISH SOMEONE MIGHT BE ABLE TO HELP ME! I WOULD REALLY LIKE TO RESCUE THOSE FILES, but in case it's not possible, I would just like to report to you this terrible, terrible glitch, which might in the future affect other users. At the same time, I need help understanding what the hell happened, in order to prevent it from happening again.
Thank You!
Everything was working fine, I can even say I started to like the reboot, but then, all of a sudden, the computer crashed, and after I turn it on again, the background color was back to the same color as before the Friday crash. I logged in, the desktop looked like I left it before Friday, and the files I had moved were gone, permanently, I presume.
I REALLY WISH SOMEONE MIGHT BE ABLE TO HELP ME! I WOULD REALLY LIKE TO RESCUE THOSE FILES, but in case it's not possible, I would just like to report to you this terrible, terrible glitch, which might in the future affect other users. At the same time, I need help understanding what the hell happened, in order to prevent it from happening again.
Thank You!
My Computer
System One
-
- OS
- Windows 8