Windows 8 and 8.1 Forums

Error: Could not find recovery environment!!! Help please!

  1. #1

    Posts : 1
    windows 8

    Error: Could not find recovery environment!!! Help please!

    Hello every one!!!

    I am new here and am desperately seeking help from experts on an issue which I am facing...

    Due to some reason I wanted to reset my laptop to factory settings and have initiated the process by creating the recovery media through a usb drive and have created a copy of recovery on it successfully...

    (It has given the message of recovery was finished successfully,label it and store in a safe place)

    Then I tried to reset my laptop by pressing the "Reset" option (with the usb connected) but surprisingly it is throwing an error.

    "Could not find the recovery media"
    "Please insert widows installation or recovery media and restart"

    (Note: I don't have any thing in the USB apart from recovery image)

    Please people I need your expert advice on this as it is very much in emergency to reset my laptop.

    Any help is much appreciated



      My System SpecsSystem Spec

  2. #2

    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit

    Try booting from the USB drive without pressing the recovery key on the laptop. let it run the recovery from the thumb drive not the hard drive.
      My System SpecsSystem Spec

  3. #3

    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit

    Did this laptop come with 8.0 or 8.1? if it came with 8.0, did you upgrade to 8.1 and when, before or after making the recovery thumb drive?
      My System SpecsSystem Spec

  4. #4

    Posts : 2,690
    Windows 3.1 > Windows 10

    Browse through the SOURCES folder on the recovery USB

    You should have several large Install*.swm files

    Do you??
      My System SpecsSystem Spec

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