Windows 8 and 8.1 Forums


Drop in performance/ mouse stuttering after about 20 min

  1. #41


    Posts : 5
    Win 8.1


    I can see this update is in the Control Panel under Uninstall Programs, and intel is giving these instructions to remove it (I still think the safest is to stop the service from running):
    NOTE: IF YOU USE THIS TO CONNECT TO THE INTERNET DO NOT UNINSTALL
    1. Start Windows and logon with an administrator account.
    2. Press "Win+X" key, then press "F" key to open Programs and Features
    3. Select Intel(R) Technology Access, and click Uninstall or Uninstall/Change.
    4. Follow the instructions on the screen to complete uninstallation and
    restart the computer.

    From what I can understand, this is a intel driver that let's you use USB as Ethernet.

    And thanks to you guys for letting us know about this, I have searched for 2 days now, and till now I had to plug the mouse in and out to use my pc without lag and buzz sounds.
    Last edited by knector; 16 Mar 2015 at 05:26.

      My System SpecsSystem Spec

  2. #42


    Posts : 1
    windows 8.1


    I need help!!!!!!!! I uninstalled Intel R Access technology from my desktop to get rid of the buzzing and now my computer wont even connect to the internet! I'm about to crap my pants I don't know what to do! Someone PLEASE help a brotha out!
      My System SpecsSystem Spec

  3. #43


    Posts : 5
    Win 8.1


    Don't your ISP have some software you can use to connect your USB modem (I guess it's a USB modem since that's what the service you uninstalled is for)

    Or you could try software like this:
    BT Connection Manager - Software Informer.
    Download MWconn v5.9 (freeware) - AfterDawn: Software downloads

    UPDATE:
    I found a download of it from lenovo, I don't know if it's a general download or only for lenovo
    https://support.lenovo.com/us/en/downloads/ds102424

    You might already have it on your PC, if you have acer and find Acer Recovery Management, from there you can reinstall drivers or copy all drivers to a dvd, I guess it's somewhat the same for other brands
    Last edited by knector; 16 Mar 2015 at 06:14.
      My System SpecsSystem Spec

  4. #44


    Posts : 3
    Window 8.1


    I uninstalled the Intel Technology Access Process , so far, everything works good.
      My System SpecsSystem Spec

  5. #45


    Posts : 4
    Windows 8.1


    The same problem has been driving me crazy for days. Have tried everything. Just did the intel technology access end task and everything works perfectly now. THANK YOU SO MUCH!!!! I am leery of deleting it though as I use a usb ethernet connection and have heard people say it prevents them from getting online. Anybody have any knowledge or thoughts on this.
      My System SpecsSystem Spec

  6. #46


    Posts : 3
    Window 8.1


    Quote Originally Posted by SteveR2001 View Post
    The same problem has been driving me crazy for days. Have tried everything. Just did the intel technology access end task and everything works perfectly now. THANK YOU SO MUCH!!!! I am leery of deleting it though as I use a usb ethernet connection and have heard people say it prevents them from getting online. Anybody have any knowledge or thoughts on this.
    Well, don't know about the ethernet connection since I don't connect through it. So far, it worked fine for me. However, when I was uninstalling it, it show the install date is 22/Feb. Does it mean that the program is newly published, if so, the ethernet connection issue should be something else. What you think, Guys
      My System SpecsSystem Spec

  7. #47


    Posts : 2
    Windows 8.1


    I had the same issue with buzzing sound and slow, stuttering mouse movements after Tuesday updates. A reboot would fix the mouse issue for about 3 minutes. HP support had me delete and reinstall the mouse driver. I finally found this thread and am extremely happy to report that disabling Intel Technology Access Service has fixed the problem. Thanks so much.
      My System SpecsSystem Spec

  8. #48


    same issue here only started today with my laptops touchpad but bluetooth and usb mouse still worked fine, ended the program in task manager and lag went away, thanks hopefully there will be a proper fix soon
      My System SpecsSystem Spec

  9. #49


    Exact same issue here, super slow, lagging mouse and audio buzzing whenever the mouse was moved. Stopped Intel Technology Access from running and it seems to have fixed it (fingers crossed). Out of interest is it all people with Acer's it's effecting? Got an Acer Aspire E15 in January after my Dell broke and I have to confess it's been really disappointing so far. Still looking for how to stop Acer Cloud Client using 50% of my cpu all the time....
      My System SpecsSystem Spec

  10. #50


    Posts : 2
    Windows 8.1

    laptop brand


    I'm running an HP pavilion and had the problem. I don't think it is specific to one hardware manufacturer.
      My System SpecsSystem Spec

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