Windows 8 and 8.1 Forums


Can't boot, can't reinstall, can't repair (locked drive)

  1. #11


    Madrid, Spain
    Posts : 228
    Windows 8.1 x64


    Quote Originally Posted by alphanumeric View Post
    How long have you had this laptop? Is it still under warranty? If it's continuously and repeatedly overheating you need to address that first. The motherboard or CPU may already be damaged.
    I guess so. I have had it for 21 months, so I still have 3 months warranty, but ASUS says it's my fault because I caused it by installing Windows 10, and I just hanged up the phone in fury and anger with Amazon because she said it is my fault too if the ASUS guy says so. So I had a terrible argument with the operator and finally she offered 80€ in compensation for the problems, but I kept arguing that I don't want 80€ but my laptop fixed and she finally offered a full reimbursement.

    So I don't know if taking the full reimbursement (400€) or try to fix it, because I don't want Amazon to kick me off as a customer or something. I buy a lot to them and to me it's the best seller possible and a blessing in every sense.

      My System SpecsSystem Spec

  2. #12


    Germany/Florida
    Posts : 4,514
    Vista and Win7


    Take the money and run. If they really kick you off you an always return with a different ID.
      My System SpecsSystem Spec

  3. #13


    Madrid, Spain
    Posts : 228
    Windows 8.1 x64


    Quote Originally Posted by whs View Post
    Take the money and run. If they really kick you off you an always return with a different ID.
    Really? How?

    I have a wonderful appreciation for Amazon, but it's unfair if I have to keep this laptop and pay for the repair. It's been a nightmare from the beginning. I had to return it 3 times and the 4th that I kept is this crap, constantly failing and two times sent to repair already. The reason is that it was the only one for this price with enough specs for me, great screen and very light (1,8 kg), as I use over my lap in the sofa a lot of time.

    What brand do you recommend with beautiful screen, light weight and price around 400€?

    I guess you don't know, but thanks a lot anyway.
      My System SpecsSystem Spec

  4. #14


    Austin TX metro area
    Posts : 640
    Windows 7 Pro 64bit [MS blue-disk set]


    What is 440C equivalent to? Take the money and begin a search for a laptop that will do you proud.
      My System SpecsSystem Spec

  5. #15


    Germany/Florida
    Posts : 4,514
    Vista and Win7


    You should be able to find a similar laptop easily. This is an entry level machine that sells for $306 here. I don't see anything special about the screen but the less than 2KG is good.
      My System SpecsSystem Spec

  6. #16


    Madrid, Spain
    Posts : 228
    Windows 8.1 x64


    Quote Originally Posted by RolandJS View Post
    What is 440C equivalent to? Take the money and begin a search for a laptop that will do you proud.
    400€ (euros) is 420$ (US dollars) as of today's exchange rate.

    It's almost 1 to 1 exchange now a days.
      My System SpecsSystem Spec

  7. #17


    Madrid, Spain
    Posts : 228
    Windows 8.1 x64


    Quote Originally Posted by whs View Post
    You should be able to find a similar laptop easily. This is an entry level machine that sells for $306 here. I don't see anything special about the screen but the less than 2KG is good.
    I love the screen, it's really good, beautiful colors. I compared many before buying it, that's why I know it's really good. It was cheap, sure, and not in sale anymore here, but I loved it and that's why I fought so much to keep it. Like an affordable ultrabook wannabe but enough powerful for me. Since I had to replace it 3 times I suspected it was a model intended to be more expensive but full of quality control deffects and that's why they sold it cheaper.
      My System SpecsSystem Spec

  8. #18


    Germany/Florida
    Posts : 4,514
    Vista and Win7


    I would be looking for an i3 CPU and 4GB of RAM. Toshiba has good laptops at reasonable prices, but they may be heavier. I have a Toshiba myself (and 2 Asus). I like the Toshiba screen best. Only my 17" HP is better.
      My System SpecsSystem Spec

  9. #19


    Posts : 2,690
    Windows 3.1 > Windows 10


    Yeah it may be nice and all that - BUT - it has been in several times for repair...

    Listen to yourself > You fought with them this time and they finally offered a full refund..

    You can keep the nice laptop - BUT - now you own it..
      My System SpecsSystem Spec

  10. #20


    Madrid, Spain
    Posts : 228
    Windows 8.1 x64


    I must spread some reputation around before giving it to you guys again.

    Thanks a lot.
      My System SpecsSystem Spec

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Can't boot, can't reinstall, can't repair (locked drive)
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