Last Saturday I checked for new drivers with DriverMax Pro and started to download/install updates for two Intel-related devices (can't remember which they were now).
At a certain point of the installation of these new drivers Windows warned that the program had stopped working and offered the options "Check online for a solution and close the program" and "Close the program".
To my surprise, Windows 8.1 itself was frozen too... So I pressed the power button to turn the PC off. Then I turned it on again just to find the keyboard and mouse not working after the SO starts–they're OK while booting, only when Windows starts they go away.
But things got worse after I tried another turn off/turn on move: UnHackMe showed a warning about the Vanquish rootkit!
Please, help me!
At a certain point of the installation of these new drivers Windows warned that the program had stopped working and offered the options "Check online for a solution and close the program" and "Close the program".
To my surprise, Windows 8.1 itself was frozen too... So I pressed the power button to turn the PC off. Then I turned it on again just to find the keyboard and mouse not working after the SO starts–they're OK while booting, only when Windows starts they go away.
But things got worse after I tried another turn off/turn on move: UnHackMe showed a warning about the Vanquish rootkit!
Please, help me!
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My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- PC/Desktop