Windows 8 and 8.1 Forums


Laptop experiencing weird freezes

  1. #11


    St. Augustine
    Posts : 388
    windows 8.1 64, LT -Windows 10 Home 64


    Quote Originally Posted by KFCMug View Post
    I've disabled most of the startup programs that look unnecessary for the system.
    I've got around 2.5 GB memory left.
    I checked my processes and there's alot of them that I don't recognize... I can't determine which processes are being used by the system and which are not.
    Did you just take these actions tonight? If so, has there been any improvement in performance?

    I don't understand why there are so many instances of Google Chrome running in the Task Manager

      My System SpecsSystem Spec

  2. #12


    Posts : 17
    Windows 8.1


    Quote Originally Posted by gator2013 View Post
    Quote Originally Posted by KFCMug View Post
    I've disabled most of the startup programs that look unnecessary for the system.
    I've got around 2.5 GB memory left.
    I checked my processes and there's alot of them that I don't recognize... I can't determine which processes are being used by the system and which are not.
    Did you just take these actions tonight? If so, has there been any improvement in performance?

    I don't understand why there are so many instances of Google Chrome running in the Task Manager
    Yes, I just took these actions right before I posted that reply.
    My problem doesn't appear always so I'm not sure if this fixed the problem I'm experiencing. Since the problem occurs randomly, I'll probably wait for it to occur again. Or would it be better to download a software that stresses my CPU and RAM in order to check if the problem will still arise?
    About the Google Chrome process, I only have one browser open with three tabs. I don't know either why there are many instances of it. My previous laptop also shows several processes of Google Chrome and it works fine. I think the processes of Google Chrome doesn't have anything to do with my laptop 'stuttering' or 'freezing'.
      My System SpecsSystem Spec

  3. #13


    St. Augustine
    Posts : 388
    windows 8.1 64, LT -Windows 10 Home 64


    At this point I suggest you use the PC a little bit and play one of your games to see if anything has changed. As for running a program to test the system under load, I think you may have been doing that already with the heavy dose of startup items and such. You might consider checking to see what % your HDD might be fragmented as that can also cause some congestion issues. I agree that the number of open instances of Chrome is not the root of your problem but it just caught my eye and wondered about the possibility that some other program was opening the browser for it's own purposes.

    I do think your PC could be taxed for RAM considering everything you want to do with it. Adding RAM is probably the single best thing you can do for PC to improve performance. I can related a little as to what kind of PC speed you have with your LT as my new HP Laptop has a fairly high performance i3 (has a benchmark score = to your i5) but I have 6GB RAM. My Desktop on the other hand is much faster with relatively high performance i5 ( twice the Benchmark score of your i5) plus my desktop has 8GB RAM as well as a 16GB SSD cache drive so I am spoiled with it's speed but I have a good comparison of performance just between my two PC's.

    There are likely additional items you could delete from your startup list and I will look at the list again today. Running some additional diagnostics wouldn't hurt either like running sfc /scannow. If you are not familiar with the sfc and Dism commands I can give you some simple steps as it is very easy to do.
    Last edited by gator2013; 07 Mar 2015 at 12:19.
      My System SpecsSystem Spec

  4. #14


    Posts : 17
    Windows 8.1


    Screenshot by Lightshot
    Here's the screenshot of the list of which startup programs I've disabled. I run disk defragmenter regularly so my drive is 0% fragmented as of the moment. I'll use my LT for a bit and update this thread if the problem will still arise, although right now, my laptop still works perfect after leaving it turned on overnight with Minecraft open (which really uses alot of Memory after being open for a while).

    Right now, I'm running sfc /scannow and I will update this thread after the scan finishes.
      My System SpecsSystem Spec

  5. #15


    Posts : 112
    Windows 8.1


    "About the Google Chrome process, I only have one browser open with three tabs. I don't know either why there are many instances of it. "
    That is normal. Firefox consolidates all the processes into one while Chrome uses separate, smaller ones. Here's mine with 3 tabs open in each browser to show you. There is nothing from either of your Task Manager screens that I see out of the ordinary compared to mine, other than I have 6 gb RAM. Disabling the startup programs may speed up loading OS but has little to do with causing a freeze afterwards. If you have any doubt as to what a process is doing or what it is attached to, use CC Cleaner and you'll clearly see, before you disable something essential to normal operations. I would try to remem
    ber what was open and what you were doing when the computer freezes, short of a refresh. Good Luck


    Click image for larger version
      My System SpecsSystem Spec

  6. #16


    Posts : 17
    Windows 8.1


    Quote Originally Posted by mrgeek View Post
    "Disabling the startup programs may speed up loading OS but has little to do with causing a freeze afterwards. If you have any doubt as to what a process is doing or what it is attached to, use CC Cleaner and you'll clearly see, before you disable something essential to normal operations. I would try to remember what was open and what you were doing when the computer freezes, short of a refresh. Good Luck
    Well, most of the time, the computer 'freezes' while playing a game, or opening msword.
    Just for clarification, the computer doesn't hang or any of the sort that needs restarting it for it to start functioning again. When it is 'freezing', the computer is still fully functional except that the sudden freezes become annoying, especially when playing a game, playing a music, or watching a video. I don't think this is normal for every computer.

    https://www.youtube.com/watch?v=ocKfYNV-xHo
    I don't own this video or any of the sort. I found this video that could somehow describe what happens to my computer. When my laptop starts stuttering, even after I close all of my applications leaving only a simple desktop screen open, the stuttering or freezing still continues. Putting the computer to sleep, or restarting is only a temporary fix for this.
      My System SpecsSystem Spec

  7. #17


    St. Augustine
    Posts : 388
    windows 8.1 64, LT -Windows 10 Home 64


    Quote Originally Posted by KFCMug View Post
    Screenshot by Lightshot
    Here's the screenshot of the list of which startup programs I've disabled. I run disk defragmenter regularly so my drive is 0% fragmented as of the moment. I'll use my LT for a bit and update this thread if the problem will still arise, although right now, my laptop still works perfect after leaving it turned on overnight with Minecraft open (which really uses alot of Memory after being open for a while).

    Right now, I'm running sfc /scannow and I will update this thread after the scan finishes.
    I think you have reached your limit with disabling startup programs. If your PC is memory starved during periods of high demand this should help. When a program starts during startup it takes up valuable memory. No, it doesn't take up processor resources but regardless of whether you use the program or not it still takes up memory. Whenever you call up that program it may take a little longer because it has to load first but with limited memory that is a trade off. From my experience, memory starved performance issues do not result in a total lockup or crash and frequently do not result in errors but a general slowdown to a crawl. A lot of available memory enhances performance and vice versa and performance is speed.

    It will be interesting to know if anything has changed.
      My System SpecsSystem Spec

  8. #18


    Posts : 17
    Windows 8.1


    The scan has finished.
    Screenshot by Lightshot
      My System SpecsSystem Spec

  9. #19


    St. Augustine
    Posts : 388
    windows 8.1 64, LT -Windows 10 Home 64


    Not unusual.

    Run with Adm Command Prompt

    Dism /Online /Cleanup-Image /RestoreHealth

    When finished restart and run sfc / scannow again

    When dism finishes hopefully it will say that all problems have been fixed.

    If you do not get a clean report after running sfc again I would do another Restart and run it again. Some say if that doesn't work try in Safe Mode. You may need to post the cbs log but I would hold off for now.
      My System SpecsSystem Spec

  10. #20


    Pittsburgh
    Posts : 103
    Microsoft Windows 8.1 64 Bit


    After 2 hours of PowerPoint this morning my PC keyboard and mouse froze. ctrl-alt-del did not bring up options and the cursor remained in the same spot. A few seconds after unplugging the keyboard and mouse wireless receiver, the screen went black, then the image came back, and the laptop unfroze.
      My System SpecsSystem Spec

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