Solved Registry is corrupt after uninstalling Avast

Jafaremraf

New Member
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22
Windows 8.1 pc with a 120gb SSD primary and 1tb HHD secondary.

i decided to uninstall Avast as we have a spare licence on a paid anti virus package. The pc was checked to make sure all updates were done and drivers were current with a restart after each. But after uninstalling Avast and restarting I noticed the message Preparing Automatic Repair, which was not successful. After which it attempted to diagnose. I have tried to Refresh but it says There was a problem with refresh. No changes were made. it says there are no System Restore points. Start up repair couldn't repair PC and gave the log file location which I opened via the command prompt. That states Number of root causes = 1. All tests show results completed successfully and error code = 0x0, apart from one, which is

Name: Registry Hives test
Result: Completed successfully. Error code = 0x0
Time taken = 859ms
Root cause found:
---------
Registry is corrupt
Repair action: Registry roll back
Result: Failed. Error code = 0x2
time taken = 0ms

Now I don't know what to do! BUT before I do anything I want to consider and would ask for advice on this, the 120 SSD that Windows is on is almost full. I would consider getting a larger capacity especially if that may be a better workaround. So can anyone advise..... Should I try and somehow get the problem resolved with the existing SSD, or shall I get a new SSD and install Windows 8 on that and then try and extract what I may need off the old SSD? I should add I have a Windows 8 installation disk and then updated to Win 8.1 via a download.

i should additionally add..... I'm not an expert with these things so will need easy to understand help!

thank you in advance

Jane
 

My Computer

System One

  • OS
    Windows 8.1
Try this, open "System Restore", tick "show more restore points".
Look for highlighted "SYSTEM" as in attachment shown.
Click on this to restore registry.
 

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My Computer

System One

  • OS
    Windows 8 Pro
Right click on bottom left hand corner and open "Command Prompt (Admin) and copy paste the following.
sfc /scannow

You might have to do this 2 or 3 times
 

My Computer

System One

  • OS
    Windows 8 Pro
Thanks again Dencal..... The options appear limited and right click doesn't work. However, there is an Advanced Troubleshooting option to run the Command Prompt so I selected that. I typed in your command, but it can't perform the task because there is a repair pending which requires a restart - and the restart doesn't work. I've repeated it a few times but I'm stuck in a loop!

image.jpg
 

My Computer

System One

  • OS
    Windows 8.1
Try this, you can copy and paste the following in the ADMIN Command Prompt.
dism /online /cleanup-image /restorehealth
 

My Computer

System One

  • OS
    Windows 8 Pro
Thanks Dencal
photo of results below..... I should say that I can't copy and paste as I can't open Windows to use the computer! So I can't be sure I have typed the command correctly - are there any spaces?
image.jpg
 

My Computer

System One

  • OS
    Windows 8.1
There is a space after each command and the forward slash. ie dism space slash etc etc etc.
 

My Computer

System One

  • OS
    Windows 8 Pro
Have you tried SFC/Scannow?
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    Asus
    CPU
    Intel i7 4th Gen
    Memory
    16GB
    Graphics Card(s)
    Nvidia Geforce GTX 950m
    Monitor(s) Displays
    27in Asus display
    Screen Resolution
    1080p
    Hard Drives
    240GB SSD, x2 2TB My Passport, x2 6TB My Book
    Browser
    Chrome
Thanks Magestic Jaguar ...... See #5 on page 1 which shows the results of that command...... No joy.
Oh, I missed what he said, sorry.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    Asus
    CPU
    Intel i7 4th Gen
    Memory
    16GB
    Graphics Card(s)
    Nvidia Geforce GTX 950m
    Monitor(s) Displays
    27in Asus display
    Screen Resolution
    1080p
    Hard Drives
    240GB SSD, x2 2TB My Passport, x2 6TB My Book
    Browser
    Chrome

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    Asus
    CPU
    Intel i7 4th Gen
    Memory
    16GB
    Graphics Card(s)
    Nvidia Geforce GTX 950m
    Monitor(s) Displays
    27in Asus display
    Screen Resolution
    1080p
    Hard Drives
    240GB SSD, x2 2TB My Passport, x2 6TB My Book
    Browser
    Chrome
Tweaking.com's Windows Repair (All in One) just might be able to help. Run defaults and add #s 26 &27; can be run in Safe Mode w/Network Support or in regular mode with all security programs temporarily turned off. Best run by itself without anything else running forefront.
 

My Computer

System One

  • OS
    Windows 7 Pro 64bit [MS blue-disk set]
    Computer type
    PC/Desktop
    System Manufacturer/Model
    2 Acers & 1 Antec[?]
    CPU
    i7 in 2 Acers, i5 in desktop
    Motherboard
    Desktop w/Gigabyte
    Memory
    Two w/16GB, 1 w/8GB
    Graphics Card(s)
    Laptops GameWorthy; Desktop maybe GameWorthy
    Monitor(s) Displays
    flatscreens; 2 are BluRay worthy
    Screen Resolution
    1368x768; 1600x900
    Hard Drives
    1TB internals; 2 ext usb WD 1TB HDs
    PSU
    what's PSU?
    Cooling
    Regular plus external fans
    Keyboard
    desktio w/PS2
    Mouse
    desktop w/PS2
    Internet Speed
    DSL middle level [160?]
    Browser
    from Netscape 0.9 to FF 36
    Antivirus
    well-balanced, well-configured mult-layered defense is best
    Other Info
    From MS-DOS 3.3, MS-DOS 6.22, from Windows 3.1 to WFW 3.11 to Windows 95-98SE, now to Windows 7 Pro.
    Security for now: Windows 7 Firewall, Emsisoft AM, MSE [scan-only], SpywareBlaster, Ruiware/BillP combine
Thanks Dencal...... I've followed the link - not sure what to do with that really, a bit beyond my expertise! What I think I'm going to try is replace the SSD with the OS on and see if I can get it working. Hopefully all the important stuff will still be okay on the E drive. Thanks again for all your help.
jane
 

My Computer

System One

  • OS
    Windows 8.1
Tweaking.com's Windows Repair (All in One) just might be able to help. Run defaults and add #s 26 &27; can be run in Safe Mode w/Network Support or in regular mode with all security programs temporarily turned off. Best run by itself without anything else running forefront.

i don't see how I can use this because I'm unable to start up Windows, even Safe mode won't work. Unless I'm missing something.....?
 

My Computer

System One

  • OS
    Windows 8.1
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