Windows 8 and 8.1 Forums


Hard drive file recovery - the best method goes to...?

  1. #1


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64

    Hard drive file recovery - the best method goes to...?


    Hey everyone,

    I have a hard drive that does not seem to open when it is connected to any (pc or mac) computer. A screen pops up which installs the driver, but after that takes place, it does not display under the normal location in the computer folder. I did find it in the computer management area (image at the bottom of post) though.

    I'd like to know if there is an easy way to gain the files off it, or what preferred (free) program I should use to get to the files, without the risk of losing too many.

    I also would like to know if the drive is on the 'fritz', or on its way out. Would reformatting be the best option to get it to work (after removing the files on it first, of course), or if it has become a heavy paperweight (It is one of those old, huge and heavy HDDs).

    Any help would be very much appreciated.

    PICTURE from disk management:
    Click image for larger version

    **PLEASE NOTE** My Page File is on an unrelated SSD, but I do have one (if you were curious). Also, this problematic HDD was not originally connected to my current computer. In case it is needed, the problematic drive is labeled Disk 2 in the image
    Last edited by DustSailor; 22 Feb 2015 at 19:35.

      My System SpecsSystem Spec

  2. #2


    Seems like that middle partition doesn't have a letter assigned to it, did you try that ?
      My System SpecsSystem Spec

  3. #3


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Couldn't you just use Macrium Reflect to image the drive in question to a usb ?
      My System SpecsSystem Spec

  4. #4


    Posts : 2,690
    Windows 3.1 > Windows 10


    Quote Originally Posted by CountMike View Post
    Seems like that middle partition doesn't have a letter assigned to it, did you try that ?
      My System SpecsSystem Spec

  5. #5


    The only free Windows data recovery app I've run across is "recuva". But the best one I've used is RecoverMyFiles -- which is free to download and try -- to see what it finds. You only have to buy a license to do the actual file recovery.
      My System SpecsSystem Spec

  6. #6


    EASus Partition recovery free is also good.
    EASus Data Recovery is also free and does good job too.
      My System SpecsSystem Spec

  7. #7


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    It doesn't appear to allow me to change it's letter, but I am able to do so with my working drives.
    Click image for larger version

    I may give recuva a try... EaseUS Data Recovery only allows up to 2GB data recovery, and I have a whole drive of files to recover, and I have no idea how much space the files take up. But please suggest more, I'm curious to know if it can be fixed or if I should just format soon after I recover the files.

    Thanks for the help so far!
      My System SpecsSystem Spec

  8. #8


    After you recover files you can do whatever you please with it. If you are not going to use it for booting any more you can delete all the partitions, reformat and repartition any way you like it. If and when you recover files, check them good because sometimes they get corupted in the process.
      My System SpecsSystem Spec

  9. #9


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    Recuva failed to scan or recover any files from the troubled drive (I did use deep scan). Its reason was that it could not determine the file system type (none).
      My System SpecsSystem Spec

  10. #10


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    I think it is fried. I can't even get it back up on computer management, and diskpart can't find it. It is also making clicking sounds, which I didn't notice earlier. I think it is safe to say that it is history. Thanks all for the help, though!
      My System SpecsSystem Spec

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