Windows 8 and 8.1 Forums


Windows 8.1 Randomly Freeze / Crash

  1. #11


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Now download and run the other two, post the results. Not sure that the Furmark will run though but try.
    Furmark
    http://downloads.guru3d.com/FurMark-v1.6.5-download-196...
    Prime 95
    410 Gone

      My System SpecsSystem Spec

  2. #12


    Posts : 15
    Windows 8.1


    Quote Originally Posted by Nuccii View Post
    Now download and run the other two, post the results. Not sure that the Furmark will run though but try.
    Furmark
    http://downloads.guru3d.com/FurMark-v1.6.5-download-196...
    Prime 95
    410 Gone
    I run FurMak and Prime95. Results:

    Click image for larger version
      My System SpecsSystem Spec

  3. #13


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Everything looks normal so your PSU is ok from what I see.

    What if anything is attached to your computer besides keyboard and mouse, any yellow exclamation marks or red X in Device Manager especially the USB controllers, right click them and check in properties if running properly.
      My System SpecsSystem Spec

  4. #14


    Posts : 15
    Windows 8.1


    Quote Originally Posted by Nuccii View Post
    Everything looks normal so your PSU is ok from what I see.

    What if anything is attached to your computer besides keyboard and mouse, any yellow exclamation marks or red X in Device Manager especially the USB controllers, right click them and check in properties if running properly.
    Only keyboard and mouse connected to the computer. In Device Maneger its everything ok, no exclamation mark or red x.
      My System SpecsSystem Spec

  5. #15


    Posts : 15
    Windows 8.1


    Events in eventvwr.exe:

    • "The UMDF reflector was unable to complete startup because the WUDFPf service was not found. This service may be started later during boot, at which point Windows will attempt to start the device again."
    • "The driver \Driver\WUDFRd failed to load for the device ROOT\WPD\0000."


    Will these messages may be related to the freezing of the pc?

    Now i have black screen when reboot
      My System SpecsSystem Spec

  6. #16


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    I am pretty well out of ideas but I refer you to this thread with a problem similar to yours, there may be something there for you:
    Driver\WudRd Failed to Load....
      My System SpecsSystem Spec

  7. #17


    Posts : 15
    Windows 8.1


    Quote Originally Posted by Nuccii View Post
    I am pretty well out of ideas but I refer you to this thread with a problem similar to yours, there may be something there for you:
    Driver\WudRd Failed to Load....
    I will try this solution.

    I fix the black screen when reboot with this Updates KB2975719 and KB2984006 cause black lock screen on restart - Microsoft Community (Updates KB2975719 and KB2984006 cause black lock screen on restart).

    I will continue by testing to see if I fix removing these updates. Also I will check your link. Thanks!
      My System SpecsSystem Spec

  8. #18


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Reinstall your OS.

    Then when it is working properly, make a system image.
      My System SpecsSystem Spec

  9. #19


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Quote Originally Posted by David Bailey View Post
    Reinstall your OS.

    Then when it is working properly, make a system image.
    The OP has already reinstalled windows and is having the freezing problem, I don't believe it was a bad install though I could be wrong.
      My System SpecsSystem Spec

  10. #20


    Posts : 15
    Windows 8.1


    Quote Originally Posted by Nuccii View Post
    Quote Originally Posted by David Bailey View Post
    Reinstall your OS.

    Then when it is working properly, make a system image.
    The OP has already reinstalled windows and is having the freezing problem, I don't believe it was a bad install though I could be wrong.
    I reinstalled Windows 8.1 without (this time) downloading the updates and everything runs fine. I install the drivers and nothing more. I think one of the updates is bringing me conflicts. But .. which of the updates?
      My System SpecsSystem Spec

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