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dell inspiron 3542 unable to install wireless drivers

  1. #1


    Posts : 12
    win 8 pro 64 bit

    dell inspiron 3542 unable to install wireless drivers


    Hi , i just bought a dell inspiron 3542 with ubuntu preloaded a couple of days back but i just clean installed win 8 pro 64 bit and somehow i cant connect to wifi as there is no wireless driver installed. spoke to the dell cust care they guided me to download wifi+bluetooth driver on dell drivers and downloads which doesnt work.
    Please help , appreciate the help.

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  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Use the utility on this site to help you. It will scan your system and determine what is missing. Product Support | Dell US
      My System SpecsSystem Spec

  3. #3


    Posts : 12
    win 8 pro 64 bit

    already tried installing


    hi thank you for the reply.

    I have tried installing Dell Wireless 1704 WiFi + Bluetooth Driver Driver Details | Dell India but it says activate bluetooth using wireless switch. And i also installed Dell Wireless 1705 WiFi + Bluetooth Driver Driver Details | Dell India which doesnt work too.
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  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    Have you got the QuickSet Application Installed ? If not Please Install it then using your Function Keys try to enable the Wireless/ Bluetooth Device by pressing FN+F2 or F3 before you Install the Driver ...
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  5. #5


    Posts : 2,627
    win8.1.1 enterprise


    do you get any error message,
    also did you get and install motherboard chipset drivers from Dell site
      My System SpecsSystem Spec

  6. #6


    Posts : 28
    win 8.1


    It's not the Fn + F1,2... key.
    If this is your laptop - http://www.pic.bg/media2/images/prod...ef6861f750.jpg
    It's the Fn + PrtScr button to activate. But you need QuickSet for it to work.
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  7. #7


    Posts : 12
    win 8 pro 64 bit


    Softwaremaniac yeah i have downloaded the qucikset application and installed as you said but it doesnt show up so that i can run the application.

    Caperjack when i install one of the driver it says activate bluetooth using wireless switch and no i have installed the chipset drivers. should i ?

    Bob marley yes thats my laptop , but what do i do with this quickset app i have already installed

    Bare with me cause im kinda new to this
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  8. #8


    Posts : 2,480
    Windows 10 Pro x64


    Yes, install Chipset drivers.
      My System SpecsSystem Spec

  9. #9


    Posts : 12
    win 8 pro 64 bit


    Yes i have installed the chipset drivers , what do i do next ?

    And oh the quickset app which you asked me to install that shows up in my system tray ( grey lock kinda icon ) but when i click nothing happens.
      My System SpecsSystem Spec

  10. #10


    Posts : 2,480
    Windows 10 Pro x64


    Please use this tool: Blue Screen of Death (BSOD) Posting Instructions
    Upload the zip file here, so I could check your MSINFO32.nfo file.
      My System SpecsSystem Spec

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dell inspiron 3542 unable to install wireless drivers
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