Windows 8 and 8.1 Forums

Trouble with Netflix and Hulu online

  1. #1

    Posts : 2
    windows 8.1

    Trouble with Netflix and Hulu online

    I upgraded to windows 8.1 about a year ago, and I just now started to have trouble with Netfix online. I never bother with the apps, because they never worked. So I was content going online for the services. But now it seem I have ran into some trouble playing steaming movie. The message I get when using Firefox is as posted below.

    Watch Movies & TV Episodes Instantly

    Instant Watching System Compatibility

    Complete System Requirements

    To watch instantly, you''ll need a computer that meets the following minimum requirements:

    • Windows
      • Windows Vista or Windows 7
      • Internet Explorer 8 or higher; or the latest version of Firefox; or the latest version of Chrome
      • 1.2 GHz processor
      • 512 MB RAM

    • Mac
      • An Intel-based Mac with OS 10.4.11 or later
      • Safari 4 or higher; or the latest version of Firefox; or the latest version of Chrome
      • 1 GB RAM

    • Chrome OS
      • A Google Chrome book or Chrome box running Chrome OS 37 or high

    But when I use Internet Explorer I receive a this message.

    Whoops something went wrong
    unexpected error.
    There was an expected error please reload the page again
    Error code H7361-1253 80070006

    I called Netfix they told me to call Microsoft, so I called Microsoft and the recording referred to All this started right after several windows updates. I don't know enough to correct the problem. Can you please help.

      My System SpecsSystem Spec

  2. #2

    Central IL
    Posts : 3,468
    Linux Mint 17.2

    Try Chrome. You need Silverlight installed to watch in FireFox. Also you have to do it from the Desktop mode, not the Metro mode if you are going to watch movies inside the browser.
      My System SpecsSystem Spec

  3. #3

    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center

    I have Opera & sometimes I get an oops message.
    I suspect Silverlight gets stuck or something.
    I don't worry about it.
    I try to keep Silverlight updated.

    Microsoft Silverlight
      My System SpecsSystem Spec

  4. #4

    Central IL
    Posts : 3,468
    Linux Mint 17.2

    With Chrome you no longer need Silverlight installed.
      My System SpecsSystem Spec

Trouble with Netflix and Hulu online
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