Windows 8 and 8.1 Forums


"Windows cannot find" errors inside Control Panel

  1. #1


    Posts : 7
    8.1

    "Windows cannot find" errors inside Control Panel


    Hi, I'm having Windows Cannot find errors when trying to open things inside the Control Panel. See screenshot: http://s7.postimg.org/kqndp5knf/screenshot_6.png

    The error message on top is "Allow an app through Windows Firewall". If I simply click "Windows Firewall" nothing happens. If I click "Network and Sharing Center" nothing happens. However, "Sound" for example, works fine.

    the second error message is when I try to right click my desktop and "Screen Resolution".

    I have already tried dism /online /cleanup-image /restorehealth and sfc /scannow
    Neither of them solved it.

      My System SpecsSystem Spec

  2. #2


    Posts : 7
    8.1


    Anyone have any ideas what can it be?
      My System SpecsSystem Spec

  3. #3


    St. Augustine
    Posts : 388
    windows 8.1 64, LT -Windows 10 Home 64


    Are you running any other anti-virus/malware other than Defender?

    Generally, most comprehensive AV/Malware products manage the Firewall and the user does not have much if any access to it.
      My System SpecsSystem Spec

  4. #4


    Posts : 7
    8.1


    I'm using BitDefender, but that definetely is the case. I had full access to windows firewall before, and I have also problems accessing other things, such as screen resolution as in the errors.
    Network center doesn't open either.
      My System SpecsSystem Spec

  5. #5


    St. Augustine
    Posts : 388
    windows 8.1 64, LT -Windows 10 Home 64


    I am not at all familiar with BitDefender but I think it would either manage the Windows Firewall or have it turned it off and use it's own Firewall in it's place. Sounds like you might have 2 Firewall running which would likely cause some conflicts. Check your BitDefender Firewall settings to see what the Firewall options might be, The AV programs I have used totally manage the Windows Firewall as soon as they are activated and the user cannot turn the Windows Firewall on or off.
      My System SpecsSystem Spec

  6. #6


    Posts : 7
    8.1


    This isn't related to Bitdefender nor a firewall issue at all. Yes, Bitdefender turns windows firewall off and has it's own. The problem here is not about firewall though ):

    I installed BitDefender long before this issue happened, I have been using it for more than one year, and the problem is with parts of the Control Panel that are broken, somehow. Resolution window doesn't open (throws an error, per the screenshot), Network Center doesn't open either. Sound works, but other areas of the Cpnael are totally broken.
      My System SpecsSystem Spec

  7. #7


    St. Augustine
    Posts : 388
    windows 8.1 64, LT -Windows 10 Home 64


    When did this start happening? Can you match up the start date with anything like a Windows Update, download, program install, power outage, improper shutdown or anything out of the ordinary?
      My System SpecsSystem Spec

  8. #8



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,290
    Windows 10 Pro 64 bit


    Can you get to your firewall through Administrative tools?
    You could also try mmc.exe in the run dialog>click file>add/remove snap-in and add firewall and whatever else you need access to.
    Click image for larger version
      My System SpecsSystem Spec

  9. #9


    Posts : 7
    8.1


    Quote Originally Posted by Cliff S View Post
    Can you get to your firewall through Administrative tools?
    You could also try mmc.exe in the run dialog>click file>add/remove snap-in and add firewall and whatever else you need access to.
    Click image for larger version
    Works for firewall, thanks. But other things are still broken, such as screen resolution that throws the error "Application not found error."

    Quote Originally Posted by gator2013 View Post
    When did this start happening? Can you match up the start date with anything like a Windows Update, download, program install, power outage, improper shutdown or anything out of the ordinary?
    Started happening after I came home from vacation, I spent around 2 months away without turning the PC on, when I got back, it was like this. It had Several Windows updates, yes. Don't think any new software was installed so far. Now that you mention it a power outtage did occur, but as far as I remember it was after I had these problems, so I am not sure if it is related, but I can't remember for sure if it was before or after, to be honest.
      My System SpecsSystem Spec

  10. #10


    St. Augustine
    Posts : 388
    windows 8.1 64, LT -Windows 10 Home 64


    If there is even a remote possibility the system was in any kind of power-on state and there was a power interruption, spike or brown-out it is a possibility that something on the disk was corrupted.

    It wouldn't hurt to check the disk for errors.

    Disk Management/Highlight C: Drive/Right Click/Select Properties/Select Tools/Select Check Disk For Errors

    I have only used Chkdsk commands occasionally and always have to refresh my memory before doing too much but you could also run from an Adm Command Prompt

    chkdsk C: /f

    Depending on the size of the disk it could take a while and will only run on restart because it will need to lock the disk.

    Here you can read more on the chkdsk function

    https://technet.microsoft.com/en-us/.../cc730714.aspx

    Before you run the chkdsk commands this is a quicker way that should accomplish the same result.

    Adm Cmd Prompt: chkdsk /scan

    Adm Cmd Prompt: chkdsk /spotfix

    This Tutorial will explain what you are doing

    https://www.youtube.com/watch?v=TbAfn4heGhE
    Last edited by gator2013; 01 Mar 2015 at 19:11.
      My System SpecsSystem Spec

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