Windows 8 and 8.1 Forums

HELP PLEASE computer has completely crashed!!!

  1. #1

    Posts : 1
    Microsoft Windows xp

    HELP PLEASE computer has completely crashed!!!

    I turned on my acer laptop last week and when it turned on and opened with the windows start up screen where there was previously a date and writing it came up with squares and symbols and question marks. I continued to the page where you log in and attempted to type in my password and lots of illegible question marks and symbols came up. I'm completely stuck on what to do. Please help!!

      My System SpecsSystem Spec

  2. #2

    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit

    Welcome to the forum!

    Sounds like you could have a nasty virus. You will need another good computer to download and create rescue media. This article describes some of the ones out there, there are others: 15 Free Bootable Antivirus Tools (Updated February 2015)

    Beyond that it could be some other hardware or software problem. You may have to try a repair install if you have an installation disc.
      My System SpecsSystem Spec

HELP PLEASE computer has completely crashed!!!
Related Threads
My computer hard rive recently crashed and was sent off to manufacturer to be supposedly fixed. Once I got it back my internet connection was spotty. Internet explorer would often stop working. It got to a point that I could not connect tonetworks, I tried multiple networks. This occurred a week...
Okay well, to put it shortly, I'm not too sure what to do with this issue I have. I recently upgraded both my motherboard to an Asus M5a99FX PRO R2.0 and my CPU to an AMD FX 8350 and I've been experiencing some complete freezes playing games like Battlefield 4, Shadow Warrior and Skyrim. In my old...
win 8 Crashed in General Support
Hey all I have been running in circles for quite some time with this problem. I work at a computer shop and have been dreading the day we get a win 8 pc in that has a failed hard drive and no way to access the UEFI settings. This was a horrible design that you have to boot win 8 to be able to...
Hello - I have a laptop that crashed over the weekend. I need to do a restore on the computer but before I do I need to get the documents and pictures off of the drive. I've taken the drive out of the laptop and plugged it into my Windows 7 desktop using an external USB bay. I hear the computer...
Attatched necessary zip. Not sure why it crashes when I stream something and do other multi-tasking activities. I think it's memory related though.
Crashed after 1st use in General Support
HI Guy's i upgraded my windows 7 machine with a ASUS p5Q motherboard to Win8 last week online. i have used the system once with no problems. However tonight when i logged on i couldn't get the system to connect to the internet. After some looking around i noticed that updates were waiting and...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook