Windows 8 and 8.1 Forums


Windows Store "Your PC is not connected to the internet"

  1. #1


    Posts : 15
    Windows 8.1

    Windows Store "Your PC is not connected to the internet"


    I have had this issue for several months now, all of the solutions on this forum and other website have not worked for me, if anybody can help me with this issue it would be appreciated!

    So basically, whenever i try to open the windows store (and most other windows 8 apps) it says it can't connect to the servers.

      My System SpecsSystem Spec

  2. #2


    Posts : 15
    Windows 8.1

    Bump


    bump, still havent fixed this
      My System SpecsSystem Spec

  3. #3


    Posts : 15
    Windows 8.1


    anybody have any ideas?
      My System SpecsSystem Spec

  4. #4


    Posts : 1,720
    Windows 8.1 Pro


    Quote Originally Posted by Poppycop View Post
    anybody have any ideas?
    Is your date and time and timezone correct?
      My System SpecsSystem Spec

  5. #5


    Posts : 15
    Windows 8.1


    Yes, it is currently 8:44 in Arizona
      My System SpecsSystem Spec

  6. #6


    Posts : 15
    Windows 8.1


    Bump
      My System SpecsSystem Spec

  7. #7


    Posts : 2,627
    win8.1.1 enterprise


    Quote Originally Posted by Poppycop View Post
    Bump
    hello ,try this suggestion from answers.microsoft.com

    Run WSReset.exe (which clears out the Windows Store app cache) and as soon as that was done my Windows Store app started to work as it should..

    so right click on the windows icon,lower left corner ,and open run .and type in wsreset.exe .

    good luck
      My System SpecsSystem Spec

  8. #8


    Posts : 15
    Windows 8.1


    Sadly caperjack it did not work, I still have the same message after i go back into the store. Do you have any other suggestions?
      My System SpecsSystem Spec

  9. #9


    Posts : 2,627
    win8.1.1 enterprise


    Quote Originally Posted by Poppycop View Post
    Sadly caperjack it did not work, I still have the same message after i go back into the store. Do you have any other suggestions?
    ok, one more thinkg ,then iam out of ideas ,
    check the Dism /sfc tutorial to fix win8 issues .Good luck
    DISM - Fixing Component Store Corruption in Windows 8
      My System SpecsSystem Spec

  10. #10


    Posts : 15
    Windows 8.1


    Trying it right now, after it is finished I'll tell you how it went.
      My System SpecsSystem Spec

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Windows Store "Your PC is not connected to the internet"
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