Problem signing in with MS account

dsscottage

Member
Member
Messages
59
I'm just about finished setting up a new laptop.

The laptop was correctly set up to boot and sign in to my Hotmail account.

The store where it was purchased did some of the initial setup and they assigned a compute name of "user". I wanted to change this to something more meaningful so I changed the name. Now, when the computer boots, it tells me that my user name or password are incorrect. The name "user" is pre-typed in the user name window. I can type the correct Hotmail account and PW and log on correctly but the next time that I boot, I have to go through the same process.

In an attempt to correct, I created a local account and followed the instructions in the following thread:
http://www.eightforums.com/tutorials/4840-microsoft-account-switch-windows-8-a.html
However, when I try to switch to the MS account, I get the message "We couldn't change your account because there's already an account on this PC with that address."

How can I fix this so that I automatically sign on with my original Hotmail account?
 

My Computer

System One

  • OS
    Win 8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus CM3870
    CPU
    Intel Core i7-3770
    Motherboard
    Asus P8H77-M Pro
    Memory
    16 GB PC3-12800
    Graphics Card(s)
    NVIDIA GeForce GT 640
    Sound Card
    Integrated HD Audio
    Monitor(s) Displays
    Hanns-G 28" HZ28IH
    Screen Resolution
    1920x1200
    Hard Drives
    OCZ Vector 256GB
    Seagate 2TB ST2000DM001
    Internet Speed
    5 Mbps
Oops. Sorry about the needless post. Admin feel free to delete the post.

I continued to fiddle with potential solutions. When the problem first started, I loaded "User Accounts" , entered the properties for my Hotmail account. The name "user" was in the user name window but it wouldn't allow me to change it.
Ultimately, I changed the logon setting to require a password and booted entering the Hotmail account. Then I went to the "User Accounts" window, clicked on my Hotmail ID and was allowed to change the "User Name". I booted again, then went back to the "User Accounts" window and deselected "Users must enter a password...". Voila. I'm back to normal.

Sorry for the wasted post
 

My Computer

System One

  • OS
    Win 8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus CM3870
    CPU
    Intel Core i7-3770
    Motherboard
    Asus P8H77-M Pro
    Memory
    16 GB PC3-12800
    Graphics Card(s)
    NVIDIA GeForce GT 640
    Sound Card
    Integrated HD Audio
    Monitor(s) Displays
    Hanns-G 28" HZ28IH
    Screen Resolution
    1920x1200
    Hard Drives
    OCZ Vector 256GB
    Seagate 2TB ST2000DM001
    Internet Speed
    5 Mbps
Oops. Sorry about the needless post. Admin feel free to delete the post.

I continued to fiddle with potential solutions. When the problem first started, I loaded "User Accounts" , entered the properties for my Hotmail account. The name "user" was in the user name window but it wouldn't allow me to change it.
Ultimately, I changed the logon setting to require a password and booted entering the Hotmail account. Then I went to the "User Accounts" window, clicked on my Hotmail ID and was allowed to change the "User Name". I booted again, then went back to the "User Accounts" window and deselected "Users must enter a password...". Voila. I'm back to normal.

Sorry for the wasted post

Not a needless post. It is great when you solve your own problems, when you do by posting here your solution may help others.
This is what this Forum is all about. Members helping Members :thumbsup:
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
Back
Top