Windows 8 and 8.1 Forums


windows start button and charms doesn't work

  1. #1

    windows start button and charms doesn't work


    so i cant click the windows start button to get to tiles,nor use the charm to search.

    i have had this happend before on another system.

    ive read that it can be caused by an update but i havent downloaded nor installed an update.

    my anti virus is avast but i do have malware antibytes installed so i can scan with that.

    malware found nothing, i ended up having to restart explorer, but i want a perm fix.
    is there an perm fix for it?

      My System SpecsSystem Spec

  2. #2


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Make sure that all Windows Updates are installed.
    From and Command Prompt (Admin) type sfc /scannow
    If all corrupt system files are not fixed type Dism /Online /Cleanup-Image /RestoreHealth
    Then run the sfc command again
    It may appear to be frozen but let these command run their course.
      My System SpecsSystem Spec

  3. #3


    I just have this happen on random occasions, the system starts to seem a little slower and I can't open any tiles (or they open super slow) and also cannot open the charms bar. I usually just reboot the PC, and I haven't really found a 'permanent' fix, as it's a random problem for me anyway, so if it's not an all the time thing you may just have to remember to reboot or restart explorer.

    Edit: I did also run the above commands when I had the problems, but they never seemed to do anything anyway..since just a plain reboot just fixed it for me, but I'd run them anyway.
      My System SpecsSystem Spec

  4. #4


    Quote Originally Posted by Nuccii View Post
    Make sure that all Windows Updates are installed.
    From and Command Prompt (Admin) type sfc /scannow
    If all corrupt system files are not fixed type Dism /Online /Cleanup-Image /RestoreHealth
    Then run the sfc command again
    It may appear to be frozen but let these command run their course.
    i did but it didnt fix it.
    taking sfc scannow gave me no error
    dism did say it did something with corrupted files but it didnt make the button work,sfc scannow found nothing again
      My System SpecsSystem Spec

  5. #5


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Open task manager, find Windows Explorer and end the task (right click on it and select end task). Then File/Run new task. type explorer.exe
      My System SpecsSystem Spec

  6. #6


    i did, but i kinda want 2know why it stoppped working
      My System SpecsSystem Spec

  7. #7


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Only thing that comes to mind is a bad install or bad boot. Don't know the exact reason, perhaps another member has an answer.
      My System SpecsSystem Spec

  8. #8


    Posts : 2,627
    win8.1.1 enterprise


    Quote Originally Posted by froller2 View Post
    i did, but i kinda want 2know why it stoppped working
    because its windows !.

    MS windows reminds me of a old saying [from my youth anyway ] why are oranges ,because snakes have no armpits!
    Last edited by caperjack; 27 Jan 2015 at 15:22.
      My System SpecsSystem Spec

  9. #9


    Quote Originally Posted by Nuccii View Post
    Open task manager, find Windows Explorer and end the task (right click on it and select end task). Then File/Run new task. type explorer.exe
    Even somewhat faster: Task Manager| click on Windows Explorer| Restart
      My System SpecsSystem Spec

  10. #10


    ok even after a clean windows install it still happens
      My System SpecsSystem Spec

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windows start button and charms doesn't work
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