Windows 8 and 8.1 Forums

windows start button and charms doesn't work

  1. #11

    Posts : 111
    Windows 8.1 Pro with Media Center


    My friend had the exact same problem on his computer, and we had determined what the problems were.

    1. Bad Sectors on hard disk.

    I had found that his hard drive had 320 bad sectors on it. I used a program called HDD Regenerator, and fixed the bad sectors on the Hard drive, and the problem went away, accept it would occur when the computer was on for long periods of time. The bad sectors got on the hard drive from his power supply failing. The hard drive would stop working while the computer was booting, reading or writing to disk. The power supply was replaced and now he has no troubles with his hard drive.

    2. Bad Memory Stick

    His computer had 4 GB DDR2 1066 installed. I had suspected maybe a bad memory stick, so I decided to use memtest86 and did a 3 hour test, come to find out, one of his memory sticks was bad. We replaced the memory stick, and the problem went away. He has no problems with the charms or start button now.

    Not sure if these problems would be the same for you, but it is surely something you may want to try.

    Hope this helps


    Here are his computer specifications

    ASUS M2N68-AM Plus
    AMD Phenom II X6 1045T 2.70 Ghz
    PNY NVIDIA Geforce GT 620
    WD Green 1 TB Hard Drive

      My System SpecsSystem Spec

  2. #12

    checked disk with crystaldisc nothing wrong, i did memtest not so long ago but i can do another tonight
      My System SpecsSystem Spec

  3. #13

    finished memtest nothing wrong there.
      My System SpecsSystem Spec

  4. #14

    Posts : 2,627
    win8.1.1 enterprise

    ram checks out ok ,try removing the ram and reseat it back into the slots ,remove all power of course before doing so
      My System SpecsSystem Spec

  5. #15

    ok just did, now we'll wait and see?
      My System SpecsSystem Spec

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windows start button and charms doesn't work
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