Windows 8 and 8.1 Forums

Touchpad/Mouse issue (Not Hardware)

  1. #1

    Posts : 1
    Windows 8

    Touchpad/Mouse issue (Not Hardware)


    I recently purchased a new laptop. Toshiba Satellite L50 B 1P1. In the last week, the laptop has developed a problem. The mouse performs incredibly inconsistently. On the lock screen, it will work without fault. However, as soon as the computer is unlocked, it sometimes just freezes in a set position. Both keys still work, and i know that the pad isn't at fault, as when spreading my finger over the pad, it selects icons in an up/down selection. The icon size can also be changed with a pitch, but the position will not change.

    The resolutions i have attempted such as power on off, function keys, the FN trip and F5/F9 boot were all unsuccessful. However,when updating the driver, the mouse works. However (once bloody more!), when asked to restart the notebook, once restarted the mouse resumes said problems.

    Any help welcomed....

    Hope I got my point across.



      My System SpecsSystem Spec

  2. #2

    Central IL
    Posts : 3,468
    Linux Mint 17.2

    Driver issue, but if the mouse is freezing, it is a hardware issue. Take it back or send it to Toshiba. I use a Logitech m525 laser mouse, because my hand cramps when I use the touchpad all of the time, due to Arthritis.
      My System SpecsSystem Spec

  3. #3

    Posts : 7
    Win 7 Home Premium

    It's a pain that no one has said if this solved the issue. I have a client with a Satellite that does the same type of thing. The mouse/touchpad works fine until you launch a program. From that point on, the pointer disappears, yet I can scroll using the pad, and the only dependable way to get things selected, etc, is to use the touch screen. I would just as soon uninstall anything that refers to touchscreen and strictly use the mousepad.

      My System SpecsSystem Spec

  4. #4

    Posts : 7
    Win 7 Home Premium

    On a more recent note, I thought to myself, let's try to update the drivers for the Synaptics pad. As I downloaded the current driver from Synaptics, I prepped to uninstall the driver that was in use. Download finishes, I uninstall old drivers and reboot. Voila. Everything works the way it's supposed to PRIOR to me installing the current. The sys appears to be running the generic two-button mouse drivers. MY issue doesn't replicate anymore. The customer is happy, but I think he may come back to try installing the current drivers because there is no scroll functionality in the pad. He says, the way his wife uses the laptop, she'll never notice. She likes/uses the touchscreen. He doesn't.
      My System SpecsSystem Spec

Touchpad/Mouse issue (Not Hardware)
Related Threads
How to Turn On or Off Leave Touchpad On when Mouse is Connected in Windows 8.1 A certified Windows Precision Touchpad is a new class of input devices that provide high precision pointer input and gesture functionality. By default, these devices generate ultra-high precision scroll wheel...
Qosmio X505-Q887 Tried installing latest synaptics drivers but got a failed to install error. Win8 drivers not listed on toshiba site. Tried via Toshiba service centre but couldn't download this to install. Got message "Oops! Google Chrome could not connect to" Pad...
Touchpad/mouse settings help. in General Support
Hello. I was wondering if there is a way in OS8 to alter the mouse/touchpad sensitivity and speed as was possible in OS7 and Vista. I have a 17" laptop and it would massively help with movement around the screen. Thank you.
touchpad mouse jumping in Software and Apps
After I installed windows 8. My laptop touchpad mouse start jump and the cursors move away.
Best Touchpad mouse? in Drivers & Hardware
As the title says just looking for some suggestions on a new mouse that supports windows 8 gestures. Any suggestions at all would be great!
PLEASE, HELP ME!!!! Im very very interested on buying the new Logitech T650 touchpad for use on my Windows 8 PC. I only have a question: Can you use AT SAME TIME the touchpad and the mouse? (Like having two mouses connected to the same pc, all of them move the cursor) I Have a Razor...
Hello everyone, when I first upgraded to Windows 8, everything except the accelerometer was working perfectly. Now, weeks later all of a sudden my touchpad (synaptics) stopped working. I un- and reinstalled drivers, reset windows, reinstalled windows.. nothing worked. I checked in the driver...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook