Won't wake by any USB devices

MikeMendelsohn

New Member
Messages
8
Before upgrading this computer to Win 8.1, I could use the keyboard, mouse or Media Center remote to wake the computer (Vista and Win 7). Now, none of these devices will wake the computer and I can only wake it by pressing the power button.

Also, in the past the wake up would be almost immediate. Now, it shows the post and boot screens, then goes to the logo with spinning dots for a few seconds and finally to the desktop.
 

My Computer

System One

  • OS
    windows 8.1 pro media center
    Computer type
    PC/Desktop
hello and welcome to eightforums, have to ask the obvious,did you right click on the windows icon lower left corner and choose power options ,and make the choices in advanced power options as to how to wake the computer.
click change plan settings .then advanced power options
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
I don't see any options re waking the computer. The dialog panel has "Power Options" on the title bar an a single tab with "Advanced settings". I have the Balanced plan selected. What option are you suggesting?
 

My Computer

System One

  • OS
    windows 8.1 pro media center
    Computer type
    PC/Desktop
sorry, I misunderstood ,and an thought there was more option in setting in there to set how to wake it up
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
here are the steps you need to follow
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
The mouse as well as the keyboard and remote receiver were already enabled to wake the computer. I also turned off the option to power down each of the USB hubs.

I also noticed that the remote receiver that normally responds to a remote command with a red led does not respond when the computer is asleep. This suggests that the USB port might not be powered in the sleep state, hence it would be unable to 'see' any kb, mouse or remote actions. How does keep power on the USB ports?
 

My Computer

System One

  • OS
    windows 8.1 pro media center
    Computer type
    PC/Desktop
BIOS option then?
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
There are a few options that I set
Sleep State - tried both S1 and S3 states
Wake by mouse doubleclick - enabled
PME event wakeup

Since the USB port power seems to be missing, I checked the 5v standby power on pin 9 of the MB. When the system is on, it reads 5.05v but in standby it only reads 4.36v. Would this cause the USB ports to be dead when the system is asleep?

I also tried installing a ps2 mouse. It didn't awaken the system with a double-click even though the option was enabled in the BIOS
 

My Computer

System One

  • OS
    windows 8.1 pro media center
    Computer type
    PC/Desktop
PROBLEM SOLVED ! ! !

It seems that the 5vsb supply in my power supply was failing and not putting out the voltage to support the USB busses.

I replaced the PS and all is joy.
 

My Computer

System One

  • OS
    windows 8.1 pro media center
    Computer type
    PC/Desktop
That's some good troubleshooting! :thumbsup:
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
It always pays to have a spare PS around the house. This is the fourth time I've had one fail and was able to get things going without waiting for Newegg or Amazon to deliver. I just ordered a new spare so I'll be ready.
 

My Computer

System One

  • OS
    windows 8.1 pro media center
    Computer type
    PC/Desktop
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