screen won't shows anything. Just blank color

joenna15

New Member
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1
Hello. I'm a student and I'm having problem with my windows. The screen won't shows anything. Just blank color. I tried restarting the windows few times but it didn't work. It already on but the desktop won't show up.
 

My Computer

System One

  • OS
    windows
if this is a laptop screen, hold it up to a light or use flashlight and look real good for you desktop.. (usually a faint boot logo is easier to see)

Laptop screens use a light bulb to Back Light the screen.. If you faintly see the desktop, the bulb is blown..
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
Does the rest of the bootup process work (the BIOS screen..it saying "Windows Is Starting"...etc).

After it boots up, when you press the Windows Key on your keyboard, does that cause anything to happen?

Can you see your mouse pointer when you move it around on the screen?

When you right click on the screen (if you have a pointer) do you get any menu options?

What happens when you press Windows Key + Pause/Break keys together?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Tablet
    System Manufacturer/Model
    Nokia Lumia 2520
    CPU
    Qualcomm® Snapdragon™ 800
    Memory
    2GB
    Monitor(s) Displays
    10.1"
    Screen Resolution
    1920 x 1080
    Hard Drives
    32GB SSD
    Case
    Asus Case
    Keyboard
    Microsoft Wedge Keyboard
    Mouse
    Bornd Bluetooth Mouse
    Browser
    IE 11
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