Windows 8 and 8.1 Forums


Cannot access windows start screen

  1. #1


    Posts : 2
    Windows 8.1

    Cannot access windows start screen


    The other day I was shutting down my laptop when a warning came up saying that I forgot to close a program - Microsoft Word 2003 - and asked if I wanted to continue the shutdown or cancel it. I chose to cancel the shutdown so I could save what I worked on, but now I can't access the start screen: the button won't highlight when the cursor hovers over it, and doesn't respond when I click on it.
    What exactly happened and how can I fix it?
    P.S. I apologies if I put this in the wrong forum section.

      My System SpecsSystem Spec

  2. #2


    Welcome to Windows EightForums, NarfoOnTheNet.

    I don’t know what went wrong, but I’m assuming you haven’t rebooted. Does hitting the Windows key bring it up? If not > On the desktop hit Alt/F4 > Choose reboot to see if that works.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1


    That did it.
    Thank you.
      My System SpecsSystem Spec

  4. #4


    You're quite welcome. Glad to be of help.

    One of the first things I learned in computing was that if something goes wrong save work if possible, then reboot. If that doesn't cure it then look for a solution. That's not to say you didn't know that.
      My System SpecsSystem Spec

Cannot access windows start screen
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