unable to adjust screen brightness - windows 8.1 - ASUS

blockaderunner

New Member
Messages
2
I've noticed, today, that I'm suddenly unable to adjust my screen brightness. I have read half a dozen threads reporting the same problem; I tried all the solutions therein (from updating the driver and reverting to the most basic one to manually changing power configurations) and nothing worked. Unlike the vast majority of users who had this problem, this hasn't happened following an update to windows 8.1 (which I did several months ago -- and the adjust was working fine after that).

This might give you a hint:

* As I try to adjust it using the fn key (as I had always done previously), brightness goes up or down just one level -- and that just 'cosmetically', as in fact nothing changes. The indicator gets stuck approximately in the middle of the bar, unable to reach the extremes.

* There is more: on power management, I chose the lowest possible level of brightness when working on battery, just to see what would happen. I then disconnected my laptop from main power, and... the brightness indicator did go down to the lowest level, YET brightness remained unaltered in fact.

Anyone, please??
 

My Computer

System One

  • OS
    8.1

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
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