Windows 8 and 8.1 Forums


Win + X Power Users Menu Slow to Respond

  1. #1


    Posts : 29
    Win 8.1 Pro x64

    Win + X Power Users Menu Slow to Respond


    Since installing a large number of Windows and driver updates, the Win + X Power Users Menu has become slow to respond. Every menu item does respond, but only after a delay of 10 to 15 seconds. Previously the response was instant. Accessing any of these menu items via an alternative route still gives an instant response however so something seems to be interfering with the Win + X menu. Any ideas on a fix for this without uninstalling all the updates?

      My System SpecsSystem Spec

  2. #2


    Posts : 22,576
    64-bit Windows 10


    Hello Peter,

    If you like, you could do a system restore using a restore point dated before this started to hopefully undo and fix it.

    System Restore - How to Do in Windows 8
      My System SpecsSystem Spec

  3. #3


    Posts : 29
    Win 8.1 Pro x64


    Hello Brink,

    Yes, I understand that a system restore will undo the changes made, but I was more keen to find out what is the cause of the issue as once the updates are reinstalled I may find that I am back to square one with the problem. I know that it is possible to edit the Win + X menu; is there a way to reset it in the hope that this would effect a cure?

    Peter
      My System SpecsSystem Spec

  4. #4


    Posts : 146
    Windows 8 Pro


    Right clicking mouse in bottom left hand corner achieves the same result.
      My System SpecsSystem Spec

  5. #5


    Posts : 29
    Win 8.1 Pro x64


    Yes, but that is not the issue. The menu itself opens instantly, but clicking on a menu item results in the 10-15 sec delay I described.
      My System SpecsSystem Spec

  6. #6


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    I am not sure if you've tried this. If not, download: WinAero: Win+X Menu Editor for Windows 8 and reset WinX menu to default as shown below:
    Click image for larger version

    If still does not work then try this link:

    Right Click Menu Lag on my pc

    Even though the title says for right click. However, any item that you select in WinX menu is run under Windows Explorer and if you have an incompatible shell extension. It also causes the delay problem.
      My System SpecsSystem Spec

  7. #7


    Posts : 29
    Win 8.1 Pro x64


    Many thanks topgundcp, your second option traced the culprit and I was able to cure the problem.
    Trouble is the culprit was "BthSendToContextMenuExt Class" and I have no clue what this is nor if disabling it will create other problems.

    Thanks again,
    Peter
      My System SpecsSystem Spec

  8. #8


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Hello Peter,
    Glad to hear you got it sorted. BthSendToContextMenuExt Class is the context menu for Skydrive pro and it should not create any problem.

    Here's the list of different shell extensions that might cause the problem and yours is also on the list:
    Removing unwanted Explorer context menu items with ShellExView
    Last edited by topgundcp; 14 Dec 2014 at 12:46.
      My System SpecsSystem Spec

Win + X Power Users Menu Slow to Respond
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