Windows 8 and 8.1 Forums


Windows 8.1 Freeze on shutdown and plug/unplug power cable

  1. #1


    Posts : 7
    windows 8.1

    Windows 8.1 Freeze on shutdown and plug/unplug power cable


    Hey guys, I'm new here; I'm having a problem that is bothering me, I recently installed windows 8.1 on my alienware 17x R2, the problem is the laptop never shutdown and still running !, also when I unplug the power cable then plug it back again the windows freeze ! , Note that the battery on my laptop is nearly dead; I wasn't have a problem like this with windows 7, please advice, thanks

      My System SpecsSystem Spec

  2. #2


    New York, USA
    Posts : 108
    Windows 8.1 64-bit (6.3, Build 9600)


    Right click the battery icon in the taskbar. Then, click power options. Then choose what the power button does. Click Change settings that are currently unavailable. Finally, uncheck turn on fast startup.
      My System SpecsSystem Spec

  3. #3


    New York, USA
    Posts : 108
    Windows 8.1 64-bit (6.3, Build 9600)


    oh an btw, Welcome to Windows EightForums, saif130!
      My System SpecsSystem Spec

  4. #4


    Posts : 7
    windows 8.1


    @karstenes
    thanks, I already did that but it didn't work, still freezing on me
      My System SpecsSystem Spec

  5. #5


    New York, USA
    Posts : 108
    Windows 8.1 64-bit (6.3, Build 9600)


    hmm odd I have not seen that before.
      My System SpecsSystem Spec

  6. #6


    Greece
    Posts : 341
    Win8.1 64bit, Windows 10 TP on VMWare Player


    I have been having similar problems with 2 laptops. I think I've tracked it down to my anti-virus which was upgraded a few weeks ago, around the time the problems started. I uninstalled the AV a couple of days ago, and no problems since (I am unplugging and plugging power cable at different battery levels to test).

    Worth checking if your AV might be an issue?
      My System SpecsSystem Spec

  7. #7


    Posts : 7
    windows 8.1


    thanks SaggyMaggyPoo, I'm not using any third party anti virus I'm using windows defender!
      My System SpecsSystem Spec

  8. #8


    Posts : 7
    windows 8.1


    sometimes it gets ugly when I try to force shutdown after it freeze I keep having the blue screen with the message Wtachdog_Time_out or something like that and I cannot log into windows again no matter how many times I restart my laptop, the only way I found to solve this by performing a system restore, this really annoying...!!
      My System SpecsSystem Spec

  9. #9


    Greece
    Posts : 341
    Win8.1 64bit, Windows 10 TP on VMWare Player


    Quote Originally Posted by saif130 View Post
    thanks SaggyMaggyPoo, I'm not using any third party anti virus I'm using windows defender!
    That's a shame - it might have been a quick solution. I hope someone can help you solve your problem. I've found this to be a very helpful and knowledgeable forum, so good luck.
      My System SpecsSystem Spec

  10. #10


    Posts : 7
    windows 8.1


    thanks SaggyMaggyPoo
    I hope so too
      My System SpecsSystem Spec

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Windows 8.1 Freeze on shutdown and plug/unplug power cable
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