Windows 8 and 8.1 Forums


Hello, please help me with corrupt system file?

  1. #1


    Posts : 3
    windows 8.1

    Hello, please help me with corrupt system file?


    I've looked through the forums and found different answer but none so far has worked.

    I ran the SFC /Scannow many times and got this message


    "Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log."

    I restarted after each time too. I tried to run the dism or Dism /Online /Cleanup-Image /RestoreHealth in command prompt in admin but this is what I got.....Click image for larger version
    This was on 40% from 12am and its now 7am......still only on 40%. Is this normal?

      My System SpecsSystem Spec

  2. #2


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Depending on how fast your PC is. DISM can take a long time to run and hangs at certain point but 7 hours at the same spot is way to long. What I suspect is your HD might be corrupted or having some bad spots. Try to run: chkdsk /r C: from the admin command prompt. The PC will reboot and run it offline. This might take hours to complete and sometimes it will hang at one spot for a long time, so you just have to be patient...

    After running chkdsk. Try DISM again.
      My System SpecsSystem Spec

  3. #3


    Posts : 2,690
    Windows 3.1 > Windows 10


    post the CBS.log file
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    windows 8.1


    Am sorry for replying soo late but I had alot of work piling up but I dont know how to post the file......
    I tried copy and paste but that didnt work...
    Now I think th DISM is still running because when ever I try to run the SFC instead this pops up
    Click image for larger version
    sigh....
      My System SpecsSystem Spec

  5. #5


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by Flame477 View Post
    Am sorry for replying soo late but I had alot of work piling up but I dont know how to post the file......
    I tried copy and paste but that didnt work...
    Now I think th DISM is still running because when ever I try to run the SFC instead this pops up
    Click image for larger version
    sigh....
    If you restart your computer the current process will stop.
      My System SpecsSystem Spec

  6. #6


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Did you do as topgundcp suggested post #2? Should run a chkdsk /r, again it will take a long time and seem to stall at points.
      My System SpecsSystem Spec

  7. #7


    The East Coast
    Posts : 101
    Windows 7 Pro x64 Windows 10 Pro x64 Build 9926


    Quote Originally Posted by Flame477 View Post
    Am sorry for replying soo late but I had alot of work piling up but I dont know how to post the file......
    I tried copy and paste but that didnt work...
    Now I think th DISM is still running because when ever I try to run the SFC instead this pops up
    Click image for larger version
    sigh....
    You get this message when windows is doing an update or the pc has to be re started to install the update.
    Re boot the pc and start sfc again.
      My System SpecsSystem Spec

  8. #8


    Posts : 3
    windows 8.1


    Thank you soo much everybody! Its working again, I ran the chkdsk and it fix the problem. I was able to run "refresh" windows and its working fine...now theres just this fear of installing programs now
      My System SpecsSystem Spec

  9. #9


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Great. Just to make sure that your disk is in good health. Download: CrystalDiskInfo.V6.2.0 and run it. If there is no warning then nothing to worry about.
      My System SpecsSystem Spec

Hello, please help me with corrupt system file?
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