ashtreylil
New Member
- Messages
- 24
yes im aware there is a tenforums for w10 however it seems mostly dead there. i did post a thread there though
so the latest update has caused my machine to open and close windows explorer every second or so. this renders the machine nearly unusable as the loop causes clicks to not be registered or cleared sometimes. i know that this is the update because i did a system restore before the update and it returned to normal. however last night windows decided to update again when i restarted my computer there is no way to disable the updates on preview. -__- i cant restore anymore and am stuck with a nonfuntioning computer because of this "feature". i tried a clean boot with same symptoms as well as another account. i have tracked the issue down to ntdll.dll via event viewer displaying errors causing explorer.exe to crash.
this is the full information from event viewer.
so the latest update has caused my machine to open and close windows explorer every second or so. this renders the machine nearly unusable as the loop causes clicks to not be registered or cleared sometimes. i know that this is the update because i did a system restore before the update and it returned to normal. however last night windows decided to update again when i restarted my computer there is no way to disable the updates on preview. -__- i cant restore anymore and am stuck with a nonfuntioning computer because of this "feature". i tried a clean boot with same symptoms as well as another account. i have tracked the issue down to ntdll.dll via event viewer displaying errors causing explorer.exe to crash.
this is the full information from event viewer.
Code:
[COLOR=#222222][FONT=Verdana]Faulting application name: EXPLORER.EXE, version: 6.4.9879.0, time stamp: 0x545852b9[/FONT][/COLOR]
Code:
Faulting module name: ntdll.dll, version: 6.4.9879.0, time stamp: 0x545874b8
Exception code: 0xc0000374
Fault offset: 0x00000000000e1634
Faulting process id: 0x22fc
Faulting application start time: 0x01d00fa04138897b
Faulting application path: C:\WINDOWS\EXPLORER.EXE
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 8197e2b8-7b93-11e4-8315-88ae1d3f7f1c
Faulting package full name:
[COLOR=#333333][FONT=Segoe UI][COLOR=#222222][FONT=Verdana]Faulting package-relative application ID: [/FONT][/COLOR][/FONT][/COLOR]
My Computer
System One
-
- OS
- win 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- toshiba a665-s6070
- CPU
- intel core i7
- Memory
- 8gb crucial
- Graphics Card(s)
- nvidia 310m
- Sound Card
- realtek hd integrated
- Screen Resolution
- 1366 X 768
- Hard Drives
- seagate hybryid 500gb
- Browser
- firefox
- Antivirus
- windows defender & comodo firewall