Windows 8 and 8.1 Forums


Windows 8.1 Startup problems: no signal/freezes

  1. #11


    Just to confirm some things, did you install both RAM modules into both black or both blue slots, not one in black and other in blue, 1 and 3 or 2 and 4. ?
    Did you try resetting BIOS ?

      My System SpecsSystem Spec

  2. #12


    Marion
    Posts : 111
    Windows 8.1 Pro with Media Center


    The computer sounds to be very unstable, as it should not be having random freezes, or having no signal. It should boot and run normally, even on a clean install of Windows.

    Something on that system is faulty, and if a clean install of 7 or 8 won't run, its a hardware related issue. I'm still going to suspect its the motherboard at this point.
      My System SpecsSystem Spec

  3. #13


    Posts : 29
    Windows 8.1


    Quote Originally Posted by CountMike View Post
    Just to confirm some things, did you install both RAM modules into both black or both blue slots, not one in black and other in blue, 1 and 3 or 2 and 4. ?
    Did you try resetting BIOS ?
    Yes, I installed both RAM sticks in the black slots (slot 1 and 3). After resetting the Bios (using the CL_CMOS button of the motherboard on the back of the pc), the problem is still there.
    Quote Originally Posted by lmaneke View Post
    The computer sounds to be very unstable, as it should not be having random freezes, or having no signal. It should boot and run normally, even on a clean install of Windows.

    Something on that system is faulty, and if a clean install of 7 or 8 won't run, its a hardware related issue. I'm still going to suspect its the motherboard at this point.
    Is there a way to confirm this? Because I don't want to buy a new motherboard, only to find out that the problem was something else. Of course I don't want to spend more money, since I have already paid a lot for this system, but if there is no other option, I have no choice right?
      My System SpecsSystem Spec

  4. #14


    Could be that PSU is having hiccups ?
    There's another way to reset BIOS might be more thorough, there's a connector near the battery too and you can also remove battery for few minutes.
      My System SpecsSystem Spec

  5. #15


    Marion
    Posts : 111
    Windows 8.1 Pro with Media Center


    Its harder to determine if you don't have another system there to test all your parts in, "transferring memory, video card, hard drives, power supply, DVD drive, etc."

    If you put all of these in another system, and there was no problems, then that would point to a faulty motherboard. But if you don't have another system, then its much more difficult.

    Hopefully the PSU isn't hiccuping because that could ruin the motherboard, and other components. I had a computer that had a failing power supply, didn't know it was failing, until it caught on fire. It fried my motherboard, but all other components were lucky and didn't get damaged.

    The 990 FX boards are indeed not cheap.

    I've also built many systems, and I've had some with faulty motherboards. Its really noticeable, when I have bought 3 of the same motherboard, and 1 of those systems was not behaving like the other 2. That system would blue screen every 15 minutes.

    I've also bought motherboards where they had memory addressing problems, in fact, one of those boards was also a MSI. And one was an ABIT motherboard.

    I've also had motherboards where I've had to manually change memory frequencies, timings, and also down clocked the processor, to get them to run stable. I've had to RMA boards like that if they won't run at stock frequencies.

    I always look at the CPU support list on the manufacturers website, and the quality venders list for memory. And check to see if the motherboard has the latest bios installed.

    When you buy hardware, its a "hit and miss" thing. Sometimes you buy hardware and it works great and last a long time. Others may start out good and lasts a few hours, days, weeks, and some may not work at all.

    Keep troubleshooting. Hopefully all of us here can help find you a solution.
    Last edited by lmaneke; 06 Feb 2015 at 11:49.
      My System SpecsSystem Spec

  6. #16


    Posts : 29
    Windows 8.1


    Quote Originally Posted by CountMike View Post
    Could be that PSU is having hiccups ?
    There's another way to reset BIOS might be more thorough, there's a connector near the battery too and you can also remove battery for few minutes.
    Is there a way to check if the problem is the PSU?
    I'm not sure how to reset the BIOS the way you said, connector/battery? Here is a picture of my PSU in my system, maybe you can point to things in the picture so I know what to do? My PSU is 600W.
    Click image for larger version
    Quote Originally Posted by lmaneke View Post
    Its harder to determine if you don't have another system there to test all your parts in, "transferring memory, video card, hard drives, power supply, DVD drive, etc."

    If you put all of these in another system, and there was no problems, then that would point to a faulty motherboard. But if you don't have another system, then its much more difficult.

    Hopefully the PSU isn't hiccuping because that could ruin the motherboard, and other components. I had a computer that had a failing power supply, didn't know it was failing, until it caught on fire. It fried my motherboard, but all other components were lucky and didn't get damaged.

    The 990 FX boards are indeed not cheap.
    Even if I had another system, the motherboard of that system had to be compatible with my parts, right? Because you can't attach any CPU to any motherboard, at least that's what people told me.
    I have borrowed an old pc (with missing harddrive and cd player) of a friend who didn't use it anymore, so I could troubleshoot. But I think all the parts are not compatible with my system or something, because none of it really seemed to work. It has a graphic card, but without places to put in the cables of the PSU, and when I put it in my system, my screen didn't show anything. The RAM sticks look very different so I didn't want to put them in my system, because I was afraid I would break something. I also have no idea what the specific names are of all the parts of the system. Here are pictures of that computer and the parts (in order: inside case, PSU, Graphic Card, RAM stick):
    Click image for larger versionClick image for larger versionClick image for larger versionClick image for larger version
    Under the big black boxy thing lies the CPU, and this pc has 4 RAM sticks, all 1 GB I suppose (one I took out was 1GB). This PSU has 365W max (if I read the sticker correctly). I don't think this pc is of any use for troubleshooting?
      My System SpecsSystem Spec

  7. #17


    Marion
    Posts : 111
    Windows 8.1 Pro with Media Center


    Correct. You can't put parts like CPU, memory, etc, if the system is a different type. That system is a system that uses DDR2 memory as opposed to your new system that is DDR3. You would have to have another AM3+ system to test all of your components on. Sorry I didn't mention that earlier. I also meant if you had another system that is a DDR3 capable motherboard to test it on.

    Since that is only a DDR2 machine, and has a 365 w power supply, you wouldn't be able to test all your components.
      My System SpecsSystem Spec

  8. #18


    You can use that video card only, if it does not have power connectors, it means they are not needed, PCI express can supply up to 75W. The rest is not compatible.
    I have a similar Sharkoon psu only 660W, good PSU but yours may be faulty in some way, I don't know for sure, only way to check is to try another known good PSU of similar power.
    The other BIOS reset I was talking about is close to battery, it's marked "JBAT1" you are supposed to take the jumper off and plug it on middle and left pin for 15 seconds and than return it in previous place. All of that with main power disconnected of course. Just one more tip for when you work on inside of computer, after you disconnect main power, press start button for a second or two, that discharges capacitors in PSU and MB and gets rid of any latent voltage left in them. If there's short time after you disconnected mains you may see fans turn on for a second, that's leftover electricity in capacitors, some of them in PSU are quite large.
      My System SpecsSystem Spec

  9. #19


    Posts : 29
    Windows 8.1


    Quote Originally Posted by lmaneke View Post
    Correct. You can't put parts like CPU, memory, etc, if the system is a different type. That system is a system that uses DDR2 memory as opposed to your new system that is DDR3. You would have to have another AM3+ system to test all of your components on. Sorry I didn't mention that earlier. I also meant if you had another system that is a DDR3 capable motherboard to test it on.

    Since that is only a DDR2 machine, and has a 365 w power supply, you wouldn't be able to test all your components.
    Maybe I can put my ssd (with w8 on it) in that old pc, and see if it works? Then I know that it's not the ssd? Or is that not possible with this pc?
    Any other things I can do to troubleshoot/find the cause of the problem?
      My System SpecsSystem Spec

  10. #20


    Possible but no guarantee it would boot up windows on that computer, being so different and all.
      My System SpecsSystem Spec

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Windows 8.1 Startup problems: no signal/freezes
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