Cant Login in win8, but can login safe mode just fine.

Simply Hydrix

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Helo, this is my first thread so im not good in explaning stuff...

I was on my computer operating normaly the last few days... i shut my laptop down normaly... but the next day when i turned on my pc and tried to login it says "incorrect password..etc....." i even tried to change my password at the microsoft website(because i synced it there) but still it says incorect password please go to microsoft to change your password.... ( i also tried using picture password)

Good thing i have an alternate Local account on my laptop so i tried to login... but strangely... it says " please use smartcard logon" = what??.... i dont have that sort of thing....... and how on earth can i use a card on my laptop (its not a touch screen either, i just use the mouse for dragging lines for picture password)......

Ive been having a hard time trying to fix this..... when i open my laptop in safe mode, WOW! my password worked there.....

since then ive been using safe mode as my alternate to use my laptop... but it has too many restrictions (no sound is one of them).......

Please help me... i can explain my situation further if you would gladly help.....
I have a Compaq Presario CQ43 That has been converted to win 8.1...... (its an old laptop i know..)

ANY FEEDBACK USEFULL WILL BE AKNOWLEDGED
 

My Computer

System One

  • OS
    windows 8.1

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
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