Yesterday I updated my HP Pavilion dv6 (I'll find the exact model number soon) from Windows 7 to Windows 8.1. I initially restored the laptop to factory defaults (still in Windows 7) then upgraded to Windows 8.1. It updated just fine but (now in Windows 8.1) when I tried to install Chrome it shut down by itself and got into a boot loop, then showed the Automatic Repair options. I restored the laptop then. After this I tried to get to install the printer but this too caused the laptop to go into the reboot loop. This time i refreshed the laptop. I read online about this issue and it said to update drivers. So I went to Windows Update and updated everything, but when i restarted the computer it started configuring the updates but it eventually became 'Failure to configure updates. Undoing changes.' It then restarted and the same message came up again. Annoyed, I used the power button to shut the computer off. I need those updates installed or my computer will be in the reboot loop again. Is there something else I should do to install the updates?
My Computer
System One
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- OS
- Windows 8.1