Laptop pretty much unusable after updating to Windows 8.1

sunilkimm

New Member
Messages
2
Yesterday I updated my HP Pavilion dv6 (I'll find the exact model number soon) from Windows 7 to Windows 8.1. I initially restored the laptop to factory defaults (still in Windows 7) then upgraded to Windows 8.1. It updated just fine but (now in Windows 8.1) when I tried to install Chrome it shut down by itself and got into a boot loop, then showed the Automatic Repair options. I restored the laptop then. After this I tried to get to install the printer but this too caused the laptop to go into the reboot loop. This time i refreshed the laptop. I read online about this issue and it said to update drivers. So I went to Windows Update and updated everything, but when i restarted the computer it started configuring the updates but it eventually became 'Failure to configure updates. Undoing changes.' It then restarted and the same message came up again. Annoyed, I used the power button to shut the computer off. I need those updates installed or my computer will be in the reboot loop again. Is there something else I should do to install the updates?
 

My Computer

System One

  • OS
    Windows 8.1
Hey mate, don't let Windows update your drivers, you have to go online to the manufacturer's website and get them there. Sometimes, if the computer was built for Windows 7, they won't provide you with 8 drivers. It is worth a look, anyhow. Let me know how this goes, or if you've any questions.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel Core i7-3820 CPU OC @ 3.80GHz
    Motherboard
    Gigabyte G1.Assassin2
    Memory
    Corsair Dominator 16GB Quad Channel DDR3
    Graphics Card(s)
    Nvidia by EVGA - GeForce GTX 670 4GB
    Sound Card
    On board Creative SB X-Fi
    Monitor(s) Displays
    acer 24" H243H
    Screen Resolution
    1920 X 1080
    Hard Drives
    Main 500GB Hybrid Drive @ 7,200RPM
    Secondary OCZ SSD Vertex 3 Max IOPS
    PSU
    Silent Pro 1000w gold 80+
    Case
    Azza Hurrican 2000
    Cooling
    Liquid CPU cooler & fans
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Tek Republic Wired Laser Mouse
    Internet Speed
    5ms Ping 5.15Mb/s Download .64Mb/s Upload
    Browser
    Internet Explorer
    Antivirus
    Defender, Malwarebytes
Cheers for the reply,
Since then I've faced a whole array of problems which eventually has lead to the computer not even recognising an OS. I've decided to stick with Windows 7 for now considering HP dont make Windows 8 updates for my model.
 

My Computer

System One

  • OS
    Windows 8.1
Yea mate. Sometimes, you can get away with 7 drivers (or a mix of 7 & 8) for the 8 OS, but you risk computer crashes. Drivers make the computer stable. Hope it works out for you! 7 works just as well as 8 anyway :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel Core i7-3820 CPU OC @ 3.80GHz
    Motherboard
    Gigabyte G1.Assassin2
    Memory
    Corsair Dominator 16GB Quad Channel DDR3
    Graphics Card(s)
    Nvidia by EVGA - GeForce GTX 670 4GB
    Sound Card
    On board Creative SB X-Fi
    Monitor(s) Displays
    acer 24" H243H
    Screen Resolution
    1920 X 1080
    Hard Drives
    Main 500GB Hybrid Drive @ 7,200RPM
    Secondary OCZ SSD Vertex 3 Max IOPS
    PSU
    Silent Pro 1000w gold 80+
    Case
    Azza Hurrican 2000
    Cooling
    Liquid CPU cooler & fans
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Tek Republic Wired Laser Mouse
    Internet Speed
    5ms Ping 5.15Mb/s Download .64Mb/s Upload
    Browser
    Internet Explorer
    Antivirus
    Defender, Malwarebytes
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