Windows 8 and 8.1 Forums


Laptop pretty much unusable after updating to Windows 8.1

  1. #1


    Posts : 2
    Windows 8.1

    Laptop pretty much unusable after updating to Windows 8.1


    Yesterday I updated my HP Pavilion dv6 (I'll find the exact model number soon) from Windows 7 to Windows 8.1. I initially restored the laptop to factory defaults (still in Windows 7) then upgraded to Windows 8.1. It updated just fine but (now in Windows 8.1) when I tried to install Chrome it shut down by itself and got into a boot loop, then showed the Automatic Repair options. I restored the laptop then. After this I tried to get to install the printer but this too caused the laptop to go into the reboot loop. This time i refreshed the laptop. I read online about this issue and it said to update drivers. So I went to Windows Update and updated everything, but when i restarted the computer it started configuring the updates but it eventually became 'Failure to configure updates. Undoing changes.' It then restarted and the same message came up again. Annoyed, I used the power button to shut the computer off. I need those updates installed or my computer will be in the reboot loop again. Is there something else I should do to install the updates?

      My System SpecsSystem Spec

  2. #2


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    Hey mate, don't let Windows update your drivers, you have to go online to the manufacturer's website and get them there. Sometimes, if the computer was built for Windows 7, they won't provide you with 8 drivers. It is worth a look, anyhow. Let me know how this goes, or if you've any questions.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1


    Cheers for the reply,
    Since then I've faced a whole array of problems which eventually has lead to the computer not even recognising an OS. I've decided to stick with Windows 7 for now considering HP dont make Windows 8 updates for my model.
      My System SpecsSystem Spec

  4. #4


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    Yea mate. Sometimes, you can get away with 7 drivers (or a mix of 7 & 8) for the 8 OS, but you risk computer crashes. Drivers make the computer stable. Hope it works out for you! 7 works just as well as 8 anyway
      My System SpecsSystem Spec

Laptop pretty much unusable after updating to Windows 8.1
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