Solved Lock screen - how do I save photo

[HelenT]

Hi I'm new here and just wondering if someone can help me...

I have a Sony Vaio. Windows 8. Turned it on one day & was greeted with "No operating system found".
It went off to Sony and they replaced the hard drive. I had uploaded some pics of my camera few days before it stopped working. I hadn't got round to backing them up. I knew I had lost them all when hard drive replaced. However one photo remains as my lock screen. Its a favourite one of my Granddaughter. Is there anyway I can save it? If I right click it a box comes up with "synced image". Have been round in circles. Sony support said nothing to do with them try Microsoft. Microsoft chat just keep telling me "hard drive gone so all files gone" I appreciate that but I can see this pic!
Thank you

 

[caperjack]

hello,i have same scenario, I looked everywhere for the picture but cant find it, also I did Google the issue and found nothing of help, best suggestion was to take a picture of the screen with the picture on it ,.good luck

I do know it was originally synced to my Microsoft acct ,so maybe someone knows how to get it from there .

 

[Edwin]

You may find it in:

C:\ProgramData\Microsoft\Windows\SystemData\S-1-5-21-xxxxxxxx-xxxxxx-xxxx......\ReadOnly\LockScreen_A

but you will have show hidden files and folders in Control Panel/Folder Options,

and you'll need to 'Take Ownership' of the S-1-5-2... folder and sub folders:

http://www.eightforums.com/tutorials/2814-take-ownership-add-context-menu-windows-8-a.html

 

[caperjack]

Thank you Edwin, thats where mine was ,and there were 5 of all the same picture , most were thumbnail size , but 1 was same size as the original .

 

[HelenT]

Thank you I will try that. It sounds a bit out of my capabilities but I will give it a go. If I can't I will wait until I'm visiting my son.
Really appreciated.
Helen

 

[HelenT]

Thank you so much Edwin! I did it. Found 5 copies of it. So grateful for your help.

 

[Edwin]

Good to hear!