Windows 8 and 8.1 Forums


Dell won't provide promised Windows 8.1 license

  1. #21


    Just caught up with this now... just by way of explanation:

    The Product key retrieval options 5 and 6 mentioned use the same process via WMI - it's Windows 8.1 specific - I wrote this version to be OS independant...Showkey

    ... and yes RMA'd boards do not have a firmware key.

    Seems there definitely is misrepresentation by Dell here!

      My System SpecsSystem Spec

  2. #22


    It would certainly be easy to miss out otherwise overlook the little envelope with the key. I actually called Del to report the problem and later found the key....meaning I didn't see it when I had called.
      My System SpecsSystem Spec

  3. #23


    Posts : 10
    windows 7 pro


    Quote Originally Posted by Superfly View Post
    Just caught up with this now... just by way of explanation:

    The Product key retrieval options 5 and 6 mentioned use the same process via WMI - it's Windows 8.1 specific - I wrote this version to be OS independant...Showkey

    ... and yes RMA'd boards do not have a firmware key.

    Seems there definitely is misrepresentation by Dell here!
    Using that tool, it shows there is no oem key in the firmware, so same as it ever was.
      My System SpecsSystem Spec

  4. #24


    Posts : 10
    windows 7 pro


    Quote Originally Posted by pparks1 View Post
    It would certainly be easy to miss out otherwise overlook the little envelope with the key. I actually called Del to report the problem and later found the key....meaning I didn't see it when I had called.
    I can't find the system documentation, and the envelopes and the rest I ... did something with in the past. Annoying, I like to think I'm usually good about such things.
      My System SpecsSystem Spec

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Dell won't provide promised Windows 8.1 license
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