Windows 8 and 8.1 Forums


Laptop Crashes When Selecting Large File

  1. #1


    Posts : 23
    windows 8

    Laptop Crashes When Selecting Large File


    My laptop crashes when left/right clicking any large movie file over 10gb. I don't experience any BSOD - just a frozen screen. I'm forced to power off each time.

    Things I've tried:

    Defragmentation
    CC Reg Cleaner + General Cleanup
    Malwarebytes Scan
    Scannow
    Last edited by frank1985; 24 Nov 2014 at 08:42.

      My System SpecsSystem Spec

  2. #2


    Posts : 23
    windows 8


    Ok I ran scannow again and got this message.

    Windows resource protection found corrupt files but was unable to fix some of them. Details are included in the CBS log windir\logs\cbs\cbs.log

    I've attached all the files within the CBS folder Attachment 54068

      My System SpecsSystem Spec

  3. #3


    Posts : 23
    windows 8


    Can anyone help?
      My System SpecsSystem Spec

  4. #4


    Posts : 23
    windows 8


    You guys are ridiculous. I went to another forum and got the solution within 5 minutes.
      My System SpecsSystem Spec

  5. #5


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Patience is a virtue, we are all here voluntarily, we will get to you as many others ask for help to.

    From the elevated command prompt, type or copy paste exactly as shown

    dism /online /cleanup-image /restorehealth

    then run: sfc /scannow

    This does not work, try sfc in safe mode. Also look here http://www.thewindowsclub.com/window...-corrupt-files

    Also suggest chkdsk, from the elevated command prompt, type or copy paste chkdsk c: /f /r
    Then run same commands again above if needed.
      My System SpecsSystem Spec

  6. #6


    jds63, don't waste your time. He said his problem is already resolved.
      My System SpecsSystem Spec

  7. #7


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Quote Originally Posted by Ztruker View Post
    jds63, don't waste your time. He said his problem is already resolved.
    Yes, trying be nice, wonder where else received help fast.
      My System SpecsSystem Spec

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