Windows 8 and 8.1 Forums


Error code: 0xc000000d

  1. #1

    Error code: 0xc000000d


    We have an Acer Aspire S3-391-6046 and one day it suddenly, after the Acer logo screen, started displaying:

    Recovery
    Your PC needs to be repaired
    The Boot Configuration Data file is missing some required information.

    File: \BCD
    Error code: 0xc000000d

    You'll need to use the recovery tools on your installation media. If you don't have any installation media (like a disc or a USB device), contact your system administrator or PC manufacturer

    Press Esc for UEFI Firmware Settings

    We have a recovery drive made but it will not boot from the drive, and when we press Esc nothing happens. In fact nothing happens when any keys are pressed. After about a minute of being on it shuts down again. Any suggestions on how to fix this, or force it to launch from the recover drive we made?

    ~Thanks in advance~

      My System SpecsSystem Spec

  2. #2


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Welcome to Eight-Foums,

    Did you make that recovery drive on USB Flash drive ? When PC is off and boot, try pressing F8 or F9 get you to Boot manager ?

    Do you have recovery media, Windows 8 installation media ? PC you know have a recovery partition ?
      My System SpecsSystem Spec

  3. #3


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    same issue Error 0x0000034 - Boot Configuration Data File is Missing

    If can't get to Windows 8.1 Advanced option, meaning you can not get past boot or Recovery drive not working, will need installation media to make the repair. See some here too
    How To Rebuild the BCD in Windows [10 to 20 Minutes]
      My System SpecsSystem Spec

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