Windows 8 and 8.1 Forums


Windows Store Error - 0x80244022 - Unable to purchase apps

  1. #1

    Windows Store Error - 0x80244022 - Unable to purchase apps


    Having a little trouble here with downloading apps from the store.

    I'm getting an error: "Something happened and your purchase can't be completed. Error code: 0x80244022". This is for a free app.

    I've Googled and very little comes up. I've performed the Windows Store Reset as well as the Windows Update Repair (despite Windows update working properly) to no avail.

    One site suggested converting the user account to a local account from a Microsoft Account, but that didn't work either.

    Any tips would be appreciated.

    Thanks!

      My System SpecsSystem Spec

  2. #2


    Posts : 1
    Windows 8.1


    I am having the EXACT problem you describe. It seems to have started within the last few days. The weird thing is that it started not only on my laptop but also on my desktop computer at approximately the same time. Both are running Windows 8.1. That would suggest it is Windows Update-related or perhaps account-related.

    Please do reply if you find a fix and I will do the same.

    Pete
      My System SpecsSystem Spec

  3. #3


    Good to know I'm not alone

    I'm guessing a recent update caused an issue. I haven't downloaded any apps from the Windows Store for a while, so I can't say when it started.
      My System SpecsSystem Spec

  4. #4


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Do this as a first step: DISM - Fixing Component Store Corruption in Windows 8

    This is the best command: Repair-WindowsImage -Online -RestoreHealth
      My System SpecsSystem Spec

  5. #5


    I'm also being affected by this problem, exactly like ssbtech. Like you guys, it only seems to have happened since I allowed my last batch of updates to install a few days ago. Can't find much yet on this except for generic suggestions such as running MS's 'AppsDiagnostic.diagcab' tool, resetting the Store cache etc. I'll feedback any leads I find on a solution but hopefully one will surface here soon.
      My System SpecsSystem Spec

  6. #6


    Posts : 2
    Windows 8.1 x64


    I have this exact same problem. In fact, I have many problems. Tell me, can you access the list of apps you own in the Windows Store?

    I have also tried everything you said in the main post in vain.

    EDIT:

    Well, what do you know? I just spammed try again on an App and now everything works.
      My System SpecsSystem Spec

  7. #7


    Posts : 3
    Windows 8.1 x64


    I am very new to Windows 8.1, I just bought this new ACER All in one yesterday. Did the normal set-up procedures and downloaded a ton of windows updates. I cannot use the store for most games but can use it for apps such as Netflix or Facebook.

    Error Code: 0x80244022
      My System SpecsSystem Spec

  8. #8


    Posts : 2
    Windows 8.1 x64


    Quote Originally Posted by Dcorwin View Post
    I am very new to Windows 8.1, I just bought this new ACER All in one yesterday. Did the normal set-up procedures and downloaded a ton of windows updates. I cannot use the store for most games but can use it for apps such as Netflix or Facebook.

    Error Code: 0x80244022
    Well, things started working here for no reason, but I get the feeling that I got lucky. I'm waiting for a logical solution as well.

    EDIT: There you go. Same error here. I can not access the list of my apps again.
      My System SpecsSystem Spec

  9. #9


    Posts : 1
    windows 8.1


    I have a new Surface Pro 3 that I picked up on Thursday. I could download apps from the store yesterday, but today I'm getting the same error message. Maybe Microsoft is having some server issues today.
      My System SpecsSystem Spec

  10. #10


    Posts : 2
    Windows 8.1


    Quote Originally Posted by bigboy12 View Post
    I have this exact same problem. In fact, I have many problems. Tell me, can you access the list of apps you own in the Windows Store?

    I have also tried everything you said in the main post in vain.

    EDIT:

    Well, what do you know? I just spammed try again on an App and now everything works.
    "Spammed" as in hitting Try Again, over and over?

    I got my Dell pad back from Dell and they upgraded everything including the OS and, like all the others, am in the same leaky boat.

    Having been around a while, should I just wait until there is an update to fix the update?

    Thanks,
      My System SpecsSystem Spec

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Windows Store Error - 0x80244022 - Unable to purchase apps
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