Windows 8 and 8.1 Forums


Big Problems please help

  1. #31


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    Have you uninstalled the offending program BEST REMOVAL?

    Have you looked to see if your programs work in safemode?

    If it works in safemode, then there is a program intercepting or interfering with your legitimate program and you need to remove the malware...

      My System SpecsSystem Spec

  2. #32


    He said it would be $99. fingers crossed. There is a lot of competition around this area with computer techs so I see the prices have gone way down.
      My System SpecsSystem Spec

  3. #33


    India
    Posts : 1,536
    Win 8.1 Update x64


    Quote Originally Posted by David Bailey View Post
    I took my computer to a shop years ago & they charged me $80 an hour.
    I said to myself, "Never again".

    Now I can fix my own problems after years of studying how to do so & from help found here in this forum.
    Exactly , if you can fix it yourself with the help of buddies on this forum, its really a waste of time and money going behind tech centers - my short experience has taught this

    Do all the troubleshooting you could manage to do & as a last open door, give a call to service.
      My System SpecsSystem Spec

  4. #34


    Posts : 2,627
    win8.1.1 enterprise


    sometimes it best to have hands on tech support ,I believe in this forum 100%, but when the owner and the helpers here are getting no where and it needs to be fixed ,then to the shop it goes , my opinion is this was and is an easy fix ,Simple Reinstall of windows !!!

    I hang out at a local computer store ,untrained/self taught computer tech and they always use the words your shops tech used ,"I think it a virus" and they backup and format and reload a lot .but they only charge 45.00cdn
      My System SpecsSystem Spec

  5. #35


    Posts : 2,627
    win8.1.1 enterprise


    Quote Originally Posted by Barbee View Post
    Quote Originally Posted by Itaregid View Post
    Have you scanned for malware? I suggest you download and install Malwarebytes's Anti-Malware (MBAM). This is free, but IMO, the paid version is worth it.
    It wasn't compatible with my virus detector.
    what actually does this mean ,I have installed MBAM on hundreds of computer and have never seen it say it wasn't compatible with anything
      My System SpecsSystem Spec

  6. #36


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    It wasn't compatible with my virus detector.
    Never run 2 antivirus programs.
      My System SpecsSystem Spec

  7. #37


    Quote Originally Posted by David Bailey View Post
    It wasn't compatible with my virus detector.
    Never run 2 antivirus programs.
    Wait! Traditionally that WAS true - but it ONLY applied to running two "real-time" "in memory" programs at the same time. It has nothing to do with "on-demand" supplemental scanning as was suggested here. But regardless, today, avoiding running two in memory at once no longer applies - especially with MBAM Premium which is designed to work well with other programs.

    MBAM Free does not have a real-time component, so it is not an issue at all.

    Quote Originally Posted by caperjack
    what actually does this mean ,I have installed MBAM on hundreds of computer and have never seen it say it wasn't compatible with anything
    Same here and me either. So I am very worried that some malicious code (malware) has taken over this computer - blocking installation of MBAM before MBAM can set its hooks.

    Back to two anti-virus programs - years ago, running two in memory at once often caused conflicts, as each program was wondering what the other was up to. Like two dogs guarding the same bone. But today, at least with the better known programs, they more or less ignore each other. At worse, it is just wasting resources (RAM and CPU cycles), bogging down performance.

    But MBAM Premium is different. I use MSE and MBAM Premium on all our W7 systems and WD and MBAM Premium on all our W8 systems - with no problems with conflicts, performance degradation, or malware infections.
      My System SpecsSystem Spec

  8. #38


    Posts : 2,627
    win8.1.1 enterprise


    agree ,I bought malwarebytes .use it an windows defender ,

    also agree you have something nastie on the computer and I think it might be called "best removal" !
      My System SpecsSystem Spec

  9. #39


    Quote Originally Posted by caperjack View Post
    sometimes it best to have hands on tech support ,I believe in this forum 100%, but when the owner and the helpers here are getting no where and it needs to be fixed ,then to the shop it goes , my opinion is this was and is an easy fix ,Simple Reinstall of windows !!!

    I hang out at a local computer store ,untrained/self taught computer tech and they always use the words your shops tech used ,"I think it a virus" and they backup and format and reload a lot .but they only charge 45.00cdn

    Not so easy when you don't have windows to reinstall. Mine came with the computer! I prefer the discs.
      My System SpecsSystem Spec

  10. #40


    I'll let you all know when my computer comes back what was wrong.
      My System SpecsSystem Spec

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