Black Screen on Lenovo n580

janesdf

New Member
Messages
19
I have a Lenovo n580 with win 8.1 installed. A few hours ago, while using it, the screen went completely black. I restarted by holding down the power button. The Lenovo logo appears, along with the circling balls to indicate booting, but nothing else. No desktop, no nothing. I tried the following instructions, but still have the same problem.

1. I turned off by holding down the power button.
2. Unplug, then remove the battery.
3. Held down the power button for 3 minutes. Plug lap back in.
4. Turn laptop on by holding down the power button (did not put the battery back in).
5. Lenovo logo appears, circling balls to indicate booting, still have a black screen.

I also use this laptop for work so I need to resolve this problem. Any help is greatly appreciated. Thank you.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
hello, the first thing I do when I have this issue is connect a computer monitor to the laptop ,boot laptop ,see if it shows your desktop on the monitor
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
same problem with me i tried a recovery and it's done.some time after a windows update my pc goes to black screen then after i tried to recovery
 

My Computer

System One

  • OS
    windows 8
Similar problem with 8.1 on N580, fixed it with CHKDSK /F

I have a N580 I don't use that much, I left it running & sitting on the shelf for 4 months, mostly out of curiosity to see what would happen. It was set up to download & install updates automatically, so I suspect it rebooted multiple times while sitting.
I woke it up by touching the mousepad, the sign-in screen appeared, but the machine wouldn't respond to any other keyboard activity.
1. Powered down by holding the power switch.
2. Reboot, got the Lenovo logo screen with rotation, then the screen went black - and nothing. Lights indicated the MoBo was on, but the machine showed no other signs of life.
3. Go back to 1.
4. Repeated 1,2,3 quite a few more times, then at one point I was able to boot successfully, log on, register online for Win10 upgrade and installed a few more updates, then attempted to reboot. So back to 1 etc. a few more times.
5. I was able to hit OKR key & got into the Recovery screen, but the program could not find my recovery partition & refused to recognize my rescue media. So no way to recover from the HDD. Repeated this step several times with slight variations, always the same result.
6. Removed HDD from the laptop, installed it as a secondary drive on a different machine, then backed it up with Seagate Diskwizard. Got an error message saying something could not be read properly, I hit "ignore" and ultimately got a successful complete and validation of the backup. Backup was just in case the HDD was about to die completely.
7. Ran CHKDSK /F on this HDD as an administrator. Many file labeling errors were found and corrected, more than a screenload of messages went by.
8. Reinstalled the corrected HDD in the original N580.
9. N580 then booted & ran normally. I then installed all remaining important updates, multiple reboots have so far been successful.:thumb:
I suspect some key files had been altered so that they couldn't be "found" at bootup consistently, and that CHKDSK corrected the problem. I have used CHKDSK /F before, but not in the last 10 years or so.
 

My Computer

System One

  • OS
    Win 8.1
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