Windows 8 and 8.1 Forums

refrenced memory

  1. #1


    Posts : 3
    8.1 ent

    refrenced memory


    i have problemin windows 8.1 ent
    i have repair and clean installed of my os but still have problem

    Error of EXPLORER.EXE

      My System SpecsSystem Spec

  2. #2


    i have repair and clean installed of my os but still have problem
    That should ALWAYS be last resort options as it destroys evidence of the cause, often sets you back months or longer in security, nothing is learned, and as seen here, often does not fix the problem.

    I am not sure how you got from an error about memory to a clean install of the OS. Memory problem errors generally have something to do with your memory. It could be the RAM itself, or how any number of hardware devices (or their drivers) are using that memory.

    We need more information about your computer, including the amount of RAM installed.

    Do you have any errors in Device Manager? Is Windows fully updated? Have you scanned for malware? When did the problem start? Was it after some hardware or software change?

    See Windows Memory Diagnostics Tool (Instructions are written for W7, but work with W8 too) or use MemTest86. Let the program run so it completes several passes. You should get zero errors.
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    8.1 ent


    Mainboard : Asus P5P41 Pro
    Memory : Kingston Bus 1333 4 G *2
    HDD : 1TB WD Black 64 MB Buffer
    Power : 550 Real Coler master
    CPU : Intel Quad 8300
    VGA : GeForce 8500 GT
    ODD : Pioneer
    D-Link DWA 135 Wireless
    All Driver Have Update
    Windows is 8.1 ENT and up to date
    There is no virus , because I’m working in AVIRA company !
    No hardware or software changes and noting installed , when I copy something in flash memory or on HDD or over network and I’m using media player , windows explorer crash …
      My System SpecsSystem Spec

  4. #4


    There is no virus , because I’m working in AVIRA company !
    I appreciate your loyalty but no single anti-malware solution is perfect. Everyone should have two, one running in real-time, and one for "on-demand" supplement scanning to make sure the primary solution, or you did not let something slip by. I recommend MBAM for that.

    Did you test your RAM? Do you have plenty of free disk space?
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    8.1 ent


    Thanks so much for your Advise
    i'm programmer,and i'm specialist in revers engineering and i know my system is clean
    last night i was think about my system and fine the elitgroup USB 3 add on card on my system.after disable that , my system fine and i have no problem.
    i changed my RAM last month...
    and i use memtest , there is no problem there
    i think the USB 3 make problem to me
      My System SpecsSystem Spec

  6. #6


    Quote Originally Posted by 2224182000 View Post
    i'm programmer,and i'm specialist in revers engineering and i know my system is clean
    I say this without any kind of malicious intent, but there are two problems with that. First, the old saying "Pride goeth before the fall" and the second is that with maybe one exception, every single professional programmer I've ever known is completely and totally useless when it comes to even basic tech support. I don't know why that is, given they are the ones who write the software, but it is. Either way, you do tech support long enough you learn that the more certain someone is that this or that didn't happen the more likely it is they're lying through their teeth. If you had a dollar/euro/whatever for every time you heard someone say, "I didn't change anything" when just at a casual glance you can spot a half-dozen things that were changed, you could probably retire in a couple of years.

    Moral of the story: Never assume, no matter how much you think you are right.

    Quote Originally Posted by 2224182000 View Post
    last night i was think about my system and fine the elitgroup USB 3 add on card on my system.after disable that , my system fine and i have no problem.
    i changed my RAM last month...
    and i use memtest , there is no problem there
    i think the USB 3 make problem to me
    Even assuming you saw Itaregid's post immediately after he made it and started running memtest86+ at the same time, I'm not sure you could have possibly given your RAM a sufficient workout to ensure there are no errors. That being said, USB 3.0 has been a pretty bumpy transition so if your problems don't come back, lucky you, you found the source of the problem.
      My System SpecsSystem Spec

  7. #7


    disable that , my system fine and i have no problem.
    So, after you disabled the card, all is well?

    I have seen USB3.0 add-in card cause problems before - not sure why, but it seems to happen too often. You could try a different PCIe slot - or just wait until you upgrade your computer that has a motherboard with integrated USB3.0 support. Note, unless your devices are 3.0, you won't see any performance gains anyway.
      My System SpecsSystem Spec

  8. #8


    Either way, you do tech support long enough you learn that the more certain someone is that this or that didn't happen the more likely it is they're lying through their teeth.
    Lying through their teeth? I don't think that is a fair statement at all to pre-judge without seeing the evidence. Being "certain" an action did NOT cause some event may reflect ignorance or naivety, but not deceit.

    It is not lying if you are certain you are being truthful. Though it could certainly be closed mindedness and conceit if you refuse to accept the facts when presented in front of you, or deceitful if you are unwilling to support your position with collaborating evidence and just expect others to believe you because you say so.

    Spilled milk on the floor and an empty glass in the kid's hand is NOT proof the kid did it, or that he is lying when he says he didn't do it.

    As I noted above, I appreciate the loyalty. And no doubt the folks at Avira know their stuff and Avira do make reliable and effective products. But once again, no single-source solution is perfect, especially if users (always the weakest link in security) are involved. The best security in the world can quickly be negated if the user lets the badguy in.

    I do agree, however, and stated before that RAM testers should be allowed to run for several passes (several compete test cycles) and there should be zero errors. That said, no software based RAM tester is 100% conclusive. To conclusively test your RAM, you need to use sophisticated and very expensive test equipment, like this Eureka Express DDR3 DIMM Memory Module Tester. So unless you have a real DIMM memory module tester, swapping out RAM to see what happens is often the best test.
      My System SpecsSystem Spec

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