Inactive Keyboard/mouse, Paranoid UAC activity.

ShaggySquirrel

New Member
Messages
2
Hey guys, signed up here looking for some tech advice, :p everyone knows forumites know all the secrets. HP and Microsoft help services are frustrating anyway.
Firstly, I've just set up a new windows 8.1 HP tower in the last week, before that I was on my old Vista, which taught me a lot about problem solving over the last few years, and made me a little tech savvy.
It has worked a charm the last week, taken everything I've thrown at it, Foobar 2000 and an external HD with 400GB of music onboard, Battlefield 4, Firefox, etc. I hadn't got around to setting up a ful antiviral program, been working a lot. However, there have been no issues at all until today.
Firefox locked up, began opening fresh blank copies when clicked on and every application was demanding UAC confirmation, behaving in the same manner, but not actively selectable. I also noticed at this point right click had ceased to function. The start button was also flickering, unclickable, so at that point I shut the whole thing down, because I assumed it was a system glitch to do with updates it obtained earlier today. It installed these updates and then restarted.
After restarting it failed slightly and brought up a screen I didn't recognise, I assume the windows 8 version of the startup selection menu, at which point I asked it to start 8.1 normally, which up to the logon screen it did.
The keyboard (A Razer model), ceased to function, and when I clicked or right clicked accessibillity options, the password box actually typed. When I finally got the onscreen keyboard up and logged it in, the keyboard was still dead although illuminated, and desktop including start button still flickering rather than highlighting, occasionally asking for UAC verification when asked to open an application, but dummying application windows that didn't actually do anything. Also, Onscreen Keyboard was unresponsive mostly and had Ctrl, Alt, Shift, etc optional selection buttons all on simultaneously and refusing to be disabled.
SO, after that shpiel, I'd like some advice, to me I think this is probably software related or Viral, but I have very little experience or knowledge of the 8OS, and now can't even get the offending machine to login. I would just roll it back a day or so, but I don't know how on this OS, or if the keys will even respond if I try. Can anyone please help?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP
So again, what is your issue?
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
Thanks for the advice guys. have now narrowed the issue down to the keyboard, it was actually a malfunction due to either the hardware being faulty, or what I rather more suspect which is Razer Synapse and driver issues. It was pressing "Ctrl, Alt, Shift," all simultaneously about ten times a second, which was what was creating such bizarre behavior. Now I just gotta fix that bit. :D
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP
OK good. Glad you got it narrowed down. Good luck. :thumb:
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
Back
Top