ozone78
New Member
- Messages
- 6
Hello all,
I recently noticed my PC failed to complete an software update and a message not to turn off the PC while the attempted update was removed. Shortly after I began to get a number of error messages and found a number of programs will not open.
I've run sfc /scannow in both regular and safe mode and get the following result
I've run DISM /Online /Cleanup-Image /RestoreHealth and got this
I have log files for both of the above but not sure how to upload them. They're both
txt files but when I use the paperclip icon I've had no success. (Too big?)
View attachment dism.log
When i try to run system restore I get this
PC settings will not open at all, all I get is a flash of a blank purple screen.
Task Manager populates a list but won't let me do anything with it (command boxes are blank).
In the middle of all this mess, my internet connection has gone all to hell. Not sure whether
this is related to the corrupted files or not.
Will be happy to provide any additional info I'm able to. Any help greatly appreciated.
I recently noticed my PC failed to complete an software update and a message not to turn off the PC while the attempted update was removed. Shortly after I began to get a number of error messages and found a number of programs will not open.
I've run sfc /scannow in both regular and safe mode and get the following result
I've run DISM /Online /Cleanup-Image /RestoreHealth and got this
I have log files for both of the above but not sure how to upload them. They're both
txt files but when I use the paperclip icon I've had no success. (Too big?)
View attachment dism.log
When i try to run system restore I get this
PC settings will not open at all, all I get is a flash of a blank purple screen.
Task Manager populates a list but won't let me do anything with it (command boxes are blank).
In the middle of all this mess, my internet connection has gone all to hell. Not sure whether
this is related to the corrupted files or not.
Will be happy to provide any additional info I'm able to. Any help greatly appreciated.
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- PC/Desktop
- System Manufacturer/Model
- HP Envy 700-074
- CPU
- Intel Core i5-4430
- Browser
- Firefox
- Antivirus
- AVG