Windows 8 and 8.1 Forums


Unable to start programmes and unable to restart

  1. #1


    Posts : 15
    Windows 8.1 Pro 64bit

    Unable to start programmes and unable to restart


    So sometime I get this weird condition, where I am unable to open any programmes, even task manager will not open. When this happens, I am also unable to shutdown or restart the PC. The only way to solve this is to push the reset button and after the reboot windows runs normally again until the next time it happens. Does someone know what could be causing this? I attached the debug files and my system specs are current.
    Unable to start programmes and unable to restart Attached Files

      My System SpecsSystem Spec

  2. #2


    You don't indicate whether you have run any scans. So I might be inclined to run memory diagnostics:

    MemTest86 - Offical Site of the x86 Memory Testing Tool

    Rich
      My System SpecsSystem Spec

  3. #3


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Try downloading this batch file & right click it & unblock it & then right click it & choose Run as administrator---

    Download-- dism.bat
      My System SpecsSystem Spec

  4. #4


    Posts : 15
    Windows 8.1 Pro 64bit


    C:\Windows\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth

    Deployment Image Servicing and Management tool
    Version: 6.3.9600.17031

    Image Version: 6.3.9600.17031

    [==========================100.0%==========================]
    The restore operation completed successfully. The component store corruption was
    repaired.
    The operation completed successfully.

    C:\Windows\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>pause
    Press any key to continue . . .

    I will do the memory test over night.
      My System SpecsSystem Spec

  5. #5


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Your scans turned out good.


    Quote Originally Posted by TheOne320 View Post
    C:\Windows\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth

    Deployment Image Servicing and Management tool
    Version: 6.3.9600.17031

    Image Version: 6.3.9600.17031

    [==========================100.0%==========================]
    The restore operation completed successfully. The component store corruption was
    repaired.
    The operation completed successfully.

    C:\Windows\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>pause
    Press any key to continue . . .

    I will do the memory test over night.
      My System SpecsSystem Spec

  6. #6


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    There is always this---

    Click image for larger version

    or metro---

    Click image for larger version

    Ergo---

    Click image for larger version
      My System SpecsSystem Spec

  7. #7


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Then there is this---

    Click image for larger version
      My System SpecsSystem Spec

  8. #8


    Posts : 15
    Windows 8.1 Pro 64bit


    Can harddrive failure cause this, even if the failed drive is not the system drive?

    *edit*

    Ok, so I did CHKDSK /R on a drive which CrystalDiskInfo gave a warning for and it found two bad sectors and replaced them. I hope that was the only problem. I will mark this as solved if I don't get any problems for a week. Replacement HDD is already ordered.
    Last edited by TheOne320; 26 Oct 2014 at 11:40.
      My System SpecsSystem Spec

Unable to start programmes and unable to restart
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