Windows 8 and 8.1 Forums


WLM Win 8.1 Emptying all folders

  1. #11


    UK
    Posts : 283
    Windows 8.1


    This is what I would try to see if its a permissions issue

    Copy that Windows Live Mail folder I mentioned above to another location (desktop will do)
    Uninstall WLM
    Delete anything that left in that folder
    Install WLM again
    Copy the folder back (this will restore settings back)

    Try mail again

    *This is the desktop mail I am referring to here that's part of windows essentials

      My System SpecsSystem Spec

  2. #12


    Quote Originally Posted by paulsalter View Post
    This is what I would try to see if its a permissions issue

    Copy that Windows Live Mail folder I mentioned above to another location (desktop will do)
    Uninstall WLM
    Delete anything that left in that folder
    Install WLM again
    Copy the folder back (this will restore settings back)

    Try mail again

    *This is the desktop mail I am referring to here that's part of windows essentials
    She used WLM for about 6 months before this started happening. A person, not from this forum, told her to go to uninstall, and install of doing an uninstall to do a repair. This person said that it worked for her. Do you this this would maybe work? I will give her the information that you recommended.
      My System SpecsSystem Spec

  3. #13


    UK
    Posts : 283
    Windows 8.1


    Quote Originally Posted by Sonjstar View Post
    Quote Originally Posted by paulsalter View Post
    This is what I would try to see if its a permissions issue

    Copy that Windows Live Mail folder I mentioned above to another location (desktop will do)
    Uninstall WLM
    Delete anything that left in that folder
    Install WLM again
    Copy the folder back (this will restore settings back)

    Try mail again

    *This is the desktop mail I am referring to here that's part of windows essentials
    She used WLM for about 6 months before this started happening. A person, not from this forum, told her to go to uninstall, and install of doing an uninstall to do a repair. This person said that it worked for her. Do you this this would maybe work? I will give her the information that you recommended.
    Repair is certainly worth a try

    I have noticed odd things happen with WLM over the last 6 months or so (Friends PC) and the re install/repair has fixed it

    Might be worth taking a copy of that folder first, just in case the repair deletes anything
      My System SpecsSystem Spec

  4. #14


    Quote Originally Posted by paulsalter View Post
    This is what I would try to see if its a permissions issue

    Copy that Windows Live Mail folder I mentioned above to another location (desktop will do)
    Uninstall WLM
    Delete anything that left in that folder
    Install WLM again
    Copy the folder back (this will restore settings back)

    Try mail again

    *This is the desktop mail I am referring to here that's part of windows essentials
    Another person, not from this forum, suggested she go to Control Panel/ Programs & Features and click on Windows Essentials and instead of uninstalling it to do a repair. Would you think this would work? I will give her the information that you suggested.
      My System SpecsSystem Spec

  5. #15


    UK
    Posts : 283
    Windows 8.1


    Its worth a try, try that first and if that doesn't work go for the re install
      My System SpecsSystem Spec

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WLM Win 8.1 Emptying all folders
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