No Operating System?

r4zrbl4de

New Member
Messages
12
Location
Texas
I started up my laptop as I always have and for some reason, the screen is black except for white words saying "No Operating System Found." I can't seem to get Windows 8.1 back up and running. Please help!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    AMD Athlon 760K
    Motherboard
    MSI A78M-E35 FM2+
    Memory
    Crucial Ballistix Sport 16GB
    Graphics Card(s)
    Nvidia Geforce 660
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital 1 TB SATA III
    PSU
    Corsair Builder Series CX 430 Watt
    Keyboard
    Logitech K400r
    Browser
    Google Chrome
    Antivirus
    Windows Defender
Sounds like a hard drive failure. How long is the computer, what is the mfg & model of it?
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
The computer is a Sony Vaio E14P and it is about a year and a half or two years old, and it's 14 inches
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    AMD Athlon 760K
    Motherboard
    MSI A78M-E35 FM2+
    Memory
    Crucial Ballistix Sport 16GB
    Graphics Card(s)
    Nvidia Geforce 660
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital 1 TB SATA III
    PSU
    Corsair Builder Series CX 430 Watt
    Keyboard
    Logitech K400r
    Browser
    Google Chrome
    Antivirus
    Windows Defender
If you try to start it several (3-4) times, it should eventually boot to the Advanced Startup Options menu. If it does, select Troubleshoot then Automatic Repair.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
I think the Advanced Startup Options Menu is part of Windows, and from what has happened so far, I think it has been deleted or something. The only menu I can get to is the VaioCare Rescue Mode. From there, the only link that works is the BIOS link. All of the other links lead me to the black "Operating System Not Found" screen.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    AMD Athlon 760K
    Motherboard
    MSI A78M-E35 FM2+
    Memory
    Crucial Ballistix Sport 16GB
    Graphics Card(s)
    Nvidia Geforce 660
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital 1 TB SATA III
    PSU
    Corsair Builder Series CX 430 Watt
    Keyboard
    Logitech K400r
    Browser
    Google Chrome
    Antivirus
    Windows Defender
The computer is a Sony Vaio E14P and it is about a year and a half or two years old, and it's 14 inches
Still does not matter. I have seen hard drives fail under six months old. You can try and boot up with a Xubuntu LiveDVD and see if you can rescue the documents, photos, music, etc. before you pull the drive.

If you can access the drive with the Linux Live DVD, then you know the OS is not corrupted. If you cannot access the drive at all. Then the drive is toast.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
"No Operating System Found." can also be caused by a corrupted file system.

Do you have or can you borrow a Windows 8/8.1 install DVD? If so you could boot it and click on Repair your computer on the 2nd screen then keep going till you get to a Command Prompt. You could run chkdsk x: /r to fix any problems. The x: is what ever drive letter is assigned to the boot drive, it may not be C:.

To find it, enter bcdedit and look at the osdevice line to see what it is.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
Alright, I've tried something different. What I have in mind is to install Windows 7 on the laptop (the hard drive is fine), download the Windows 8 installer, and hopefully, the product key will be embedded inside the BIOS. So far, I've gotten stuck on step one. I inserted the Windows 7 disc, but the screen freezes on the "Starting Windows" splash screen. I left it running for about 30 minutes, thinking that the computer was just really slow, but after coming back, it was still stuck on the same screen. The only things I can edit in the computer are the BIOS settings. Any help?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    AMD Athlon 760K
    Motherboard
    MSI A78M-E35 FM2+
    Memory
    Crucial Ballistix Sport 16GB
    Graphics Card(s)
    Nvidia Geforce 660
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital 1 TB SATA III
    PSU
    Corsair Builder Series CX 430 Watt
    Keyboard
    Logitech K400r
    Browser
    Google Chrome
    Antivirus
    Windows Defender
Ztruker, unfortunately, I don't have a Windows 8 installer DVD. The laptop came pre-loaded with Windows 8.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    AMD Athlon 760K
    Motherboard
    MSI A78M-E35 FM2+
    Memory
    Crucial Ballistix Sport 16GB
    Graphics Card(s)
    Nvidia Geforce 660
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital 1 TB SATA III
    PSU
    Corsair Builder Series CX 430 Watt
    Keyboard
    Logitech K400r
    Browser
    Google Chrome
    Antivirus
    Windows Defender
Again, the hard drive has failed. I do not know why you were attempting to try and install another OS. You need to get a new hard drive. As for the restore discs, those you will now have to order from Sony, since you did not make any when you got the machine.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
Thanks broe23. You're the expert, not me. I appreciate all of the help, and I'll wait and see if Ztruker has anything else to add
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    AMD Athlon 760K
    Motherboard
    MSI A78M-E35 FM2+
    Memory
    Crucial Ballistix Sport 16GB
    Graphics Card(s)
    Nvidia Geforce 660
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital 1 TB SATA III
    PSU
    Corsair Builder Series CX 430 Watt
    Keyboard
    Logitech K400r
    Browser
    Google Chrome
    Antivirus
    Windows Defender
Without a install DVD there isn't anything else I can think of to do.

Maybe contact the laptop manufacturer and order the recovery DVD then use it to restore the computer to it's factory new state.

If it were me I'd replace the hard drive.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
Without a install DVD there isn't anything else I can think of to do.

Maybe contact the laptop manufacturer and order the recovery DVD then use it to restore the computer to it's factory new state.

If it were me I'd replace the hard drive.

From what I can find the Sony Vaio E14P is not sold in the US. Did you buy it in another country?

Did find this:

Q. How do I order a recovery CD/DVD disk for my VAIO® laptop?

A. If you are looking to purchase a new recovery CD/DVD for your VAIO Laptop, please use the Sony VAIO DVD Recovery Request form. Make sure you have the VAIO laptop model and serial number handy.

You can also speak with one of our trained sales associates at 239-768-7691.

Accessory Phone Hours:
Monday to Friday - 8:00 AM to Midnight (ET)
Saturday and Sunday - 10:00 AM to 9:00 PM (ET)

For VAIO technical support please call: 239-768-7669.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
Alright. Thanks both of you, I really appreciate it
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    AMD Athlon 760K
    Motherboard
    MSI A78M-E35 FM2+
    Memory
    Crucial Ballistix Sport 16GB
    Graphics Card(s)
    Nvidia Geforce 660
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital 1 TB SATA III
    PSU
    Corsair Builder Series CX 430 Watt
    Keyboard
    Logitech K400r
    Browser
    Google Chrome
    Antivirus
    Windows Defender
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