Windows 8 and 8.1 Forums


can't wake from sleep using keyboard or WOL

  1. #1

    can't wake from sleep using keyboard or WOL


    I just upgraded the APU and motherboard of my HTPC and i had to format. I used to be able to wake it using 2 keyboards but now it isn't working anymore.


    In the device manager, the option "allow this device to wake computer from sleep" is enabled

    In power management, USB selective suspend is turned off.


    My motherboard is MSI a75m-e45.

    In BIOS advanced settings, in the "wake up event setup" options, there is an option called "wake up event by:"
    It is currently set to "OS"

    The second option is "BIOS" which unlocks the following options:
    "wake up from S3 with USB device"
    "wake up from S3/S4/S5 by PS/2 keyboard"

    Wether i enable or disable these options, the computer still won't wake from sleep using any USB devices...



    It is also impossible to wake the computer sending a magic packet with the correct MAC address. I used to be able to do that before the recent hardware change.

    I use Windows 8.1, installed on a SSD
    All drivers latest version

      My System SpecsSystem Spec

  2. #2


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Also did you check the USB root hub in device manager right click it select power management Tab and uncheck this " Allow the computer to turn off this device to save power ". I found sometimes in Power management settings doesn't always work.
      My System SpecsSystem Spec

  3. #3


    Quote Originally Posted by jds63 View Post
    Also did you check the USB root hub in device manager right click it select power management Tab and uncheck this " Allow the computer to turn off this device to save power ". I found sometimes in Power management settings doesn't always work.
    Just did that. All USB devices are now set to disallow computer to turn it off... but i still can't wake my computer
      My System SpecsSystem Spec

  4. #4


    bump
      My System SpecsSystem Spec

  5. #5


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Quote Originally Posted by anarchoi View Post
    Quote Originally Posted by jds63 View Post
    Also did you check the USB root hub in device manager right click it select power management Tab and uncheck this " Allow the computer to turn off this device to save power ". I found sometimes in Power management settings doesn't always work.
    Just did that. All USB devices are now set to disallow computer to turn it off... but i still can't wake my computer
    Which brand keyboard or mouse are you using ? Since i do not use sleep i see no other option in power options to set keyboard as device to wake, assume what you tried should of worked with setting in device manager, use this device to wake checked.

    Might be something in keyboard or mouse settings. What is WOL ? Device manager is there anything listed in Human Interface devices if so try checking the same option there, also look under keyboard check same option, so on for mouse.
      My System SpecsSystem Spec

  6. #6


    I am 100% sure it is not a problem with my keyboards. I use two different keyboards (one wired and one wireless). I woke up my HTPC everyday using both of them for over 4 years before i upgraded the hardware this week.

    WOL is Wake-On-Lan, which isn't working just like wake-on-usb. Another thing pointing that it is a problem with the sleep/wake configuration, since both of them ain't working.

    Wired keyboard is inland
    Wireless keyboard is iogear

    I also have a wireless logitech mouse that also can't wake the HTPC.

    Device manager is there anything listed in Human Interface devices if so try checking the same option there, also look under keyboard check same option, so on for mouse.
    Yes there is a lot of thing listed in the "human interface devices" but they are all allowed to wake the computer

    Click image for larger version
      My System SpecsSystem Spec

  7. #7


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    O.k. well, also in device manager under Keyboard and mouse same thing it is checked ?

    Might be something in BIOS. Do not know where else to look, why i thought to check the devices software (keyboard n Mouse ), also make sure there drivers are up to date.
      My System SpecsSystem Spec

  8. #8


    O.k. well, also in device manager under Keyboard and mouse same thing it is checked ?
    Yes

    Might be something in BIOS. Do not know where else to look, why i thought to check the devices software (keyboard n Mouse ), also make sure there drivers are up to date.
    Drivers are up to date

    BIOS is currently set to "let the OS manage the wake-up event"
      My System SpecsSystem Spec

  9. #9


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Quote Originally Posted by anarchoi View Post
    O.k. well, also in device manager under Keyboard and mouse same thing it is checked ?
    Yes

    Might be something in BIOS. Do not know where else to look, why i thought to check the devices software (keyboard n Mouse ), also make sure there drivers are up to date.
    Drivers are up to date

    BIOS is currently set to "let the OS manage the wake-up event"

    What are other options there ?

    Does your keyboard have a sleep button, i know some do ? Shooting at ideas here, cause i am not too familiar with this truthfully.
    Thought i might of had it on last few. Had a similar issue with my external drive not spinning down lately and it was doing it for as long as i had it. Tried some of same things you did. Made me try software for the drive and that worked, but them i decided to remove it and for some reason it is working again.

    Do not know if some similar settings are in my BIOS as yours, might not, to check to see for suggestion.
      My System SpecsSystem Spec

  10. #10


    No sleep button on keyboard..
      My System SpecsSystem Spec

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can't wake from sleep using keyboard or WOL
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