Windows 8 and 8.1 Forums


can't wake from sleep using keyboard or WOL

  1. #11


    Hi there. Just a stab in the dark, but I had a similar problem where my keyboard and mouse wouldn't wake the machine. It turned out to be a faulty PSU. You stated you changed the MoBo and the APU. Are all connectors on and fitted properly? Is your PSU suitable now?

      My System SpecsSystem Spec

  2. #12


    I use a high-end PSU. I used the same PSU with my old HTPC setup and it was able to wake it from sleep.

    All connectors are connected of course
      My System SpecsSystem Spec

  3. #13


    Ok good. Like I stated it was a stab in the dark. We can now pretty much rule out hardware, but rather a software problem.

    This was a fresh install, correct?
      My System SpecsSystem Spec

  4. #14


    Quote Originally Posted by HippsieGypsie View Post
    Ok good. Like I stated it was a stab in the dark. We can now pretty much rule out hardware, but rather a software problem.

    This was a fresh install, correct?
    Yes, fresh install. Old setup was using Win8 and now i use Win 8.1
      My System SpecsSystem Spec

  5. #15


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Seems a possibility that none of your keyboards or mouse are compatible, either there software,drivers. See no other research pointing towards anything else. Since you made sure all and anything under both devices in device manager was checked to wake up PC.
    Said it is a fresh install, did you try sleep right after this install or after other software was put on ?Was there ever a system restore point before that ? Read something saying was an issue at times with Windows 8 also try turning off hibernation and turning back on again, do not know what this has to do with it.
      My System SpecsSystem Spec

  6. #16


    Well the keyboards works inside windows, and they used to be able to wake Windows 8.0 before switching to 8.1

    If it is a device problem then i should be able to use wake-on-lan with a magic packet... But there is no way to wake my computer no matter what i try
      My System SpecsSystem Spec

  7. #17


    It seems to me that the whole wake aspect of the system is faulty. It may not have loaded correctly upon install.

    Try running scannow at least three times: www.eightforums.com/showthread.php?t=3047
    (Code to copy/paste into command prompt: sfc /scannow)

    If scannow can't fix some files upon first run the store may be corrupt. Run DISM to fix Component Store corruption:
    www.eightforums.com/showthread.php?t=26512

    Then run scannow at least three times unless files are fixed upon first scan. Sometimes it takes more tries.

    If that doesn't fix it, nothing short of a system reinstall will do.
      My System SpecsSystem Spec

  8. #18


    What i don't understand is that there is an option in the BIOS to let the BIOS manage the wake-up-event... And even if i enable this option, my htpc is still not able to wake. If it is an OS problem, then why it isn't able to wake even when the BIOS is managing the wake ?

    Try running scannow at least three times: www.eightforums.com/showthread.php?t=3047
    (Code to copy/paste into command prompt: sfc /scannow)

    If scannow can't fix some files upon first run the store may be corrupt. Run DISM to fix Component Store corruption:
    www.eightforums.com/showthread.php?t=26512

    Then run scannow at least three times unless files are fixed upon first scan. Sometimes it takes more tries.
    Just tried that.

    Scannow didn't report any error (ran it 3 times)

    same for DISM... no error found

    If that doesn't fix it, nothing short of a system reinstall will do.
    But this is already a fresh reinstall from 3 days ago
      My System SpecsSystem Spec

  9. #19


    Posts : 26
    Wds 8.1 x 64Bit


    I have new HP laptop with wds 8.1 and can never use wake up by key board nor mouse ...
    Have to click power button every time .. something to do with wds 8 ,,,???
    Never happens to wds 7 .
      My System SpecsSystem Spec

  10. #20


    Quote Originally Posted by anarchoi View Post
    What i don't understand is that there is an option in the BIOS to let the BIOS manage the wake-up-event... And even if i enable this option, my htpc is still not able to wake. If it is an OS problem, then why it isn't able to wake even when the BIOS is managing the wake?
    I take it that this is a very advanced BIOS. Is it UEFI?

    Seems like the wake management option in the BIOS is broke or not the correct BIOS for the new MoBo. It seems you're an advanced user and no disrespect with this question, but are you sure it's the correct BIOS?

    But this is already a fresh reinstall from 3 days ago
    Sorry. Did not catch that it was a fresh reinstall.

    In the wake of Ronhp's post, it may be a quirk with certain systems just as the sleep problem. Although sleep works on most systems, some have non-sleep issues. There are a lot of variables that no one seems to pinpoint an exact cause. Pages of posts where the solution has not been found for over a years time.

    Windows 8.1 refuses to sleep
      My System SpecsSystem Spec

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can't wake from sleep using keyboard or WOL
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