Solved This folder is empty | Too slow to load

Mondy

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Member
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Guys, I really need your help with this one.

Untitled.png

I don't know what to do. I've been searching on how to fix this thing up but I can't find a descent answer.

Laptop: Dell Inspiron 15 5547

Specs:
Intel 4th gen Core i7, 8gb ram, 2gb video card

PS. I can temporarily fix the problem by deleting (End Task) the exlorer.exe but after how many minutes the problem is back =(



Thank you in advance! =)

EDIT:
4.png
3.png

 
Last edited:

My Computer

System One

  • OS
    Microsoft Windows 8.1 Single Language 64-bit 9600 Multiprocessor Free
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15 5547
    CPU
    Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz
    Motherboard
    Dell Inc. 06X5CY
    Memory
    8.00 GB
    Graphics Card(s)
    (1) AMD Radeon R7 M265 (2) Intel(R) HD Graphics Family
    Sound Card
    Realtek High Definition Audio
    Screen Resolution
    15.6 inch, 16:9, 1366x768 pixels
    Browser
    Google Chrome
    Antivirus
    avast!
It could be a couple of things. Years ago this was a big problem during XP and early Windows 7. If you have a lot of network connections defined, the system would hang until every connection was evaluated and either connected or timed out. I've still seen this with systems that have mapped drives to other systems. If those systems are unavailable, they eventually timeout. The system doesn't wait anymore, but it could have a negative effect. That's why sometimes you see the other system icon, but when you click on it, it says it can't connect and asks you if you want to diagnose. Although it's better nowadays, do you have a lot of network connections setup?

But from the green bar at the top, you may want to check your Indexing Service. It can grow to be huge if you are indexing a lot of locations. Here's a tutorial on how to reset the index.

Index - Rebuild - Windows 7 Help Forums

Here's a video on trimming your index and/or moving it.

[video=youtube_share;m94Lc0lqutk]http://youtu.be/m94Lc0lqutk[/video]
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self Built
    CPU
    Intel I-7 860
    Motherboard
    Asus P7B
    Memory
    8GB
    Graphics Card(s)
    Nvidia 580
    Monitor(s) Displays
    Acer (Primary), Asus (secondary), Sony TV (third)
    Screen Resolution
    1920 x 1080
    Hard Drives
    Kingston 128GB SSD Windows 8 Boot Drive
    WD Black 1 TB (2 ea)
    WD Red 3 TB
    WD Black 500GB
    Keyboard
    MS 1000
    Mouse
    MS Flip
    Internet Speed
    Verizon FIOS 35/35
    Browser
    IE 11, Google Chrome, Firefox, Opera, Safari
    Antivirus
    Windows 8 Defender (MS Security Essentials)
If the above does not solve your problem:

1- Open Admin command prompt and run:
- dism /online /cleanup-image /restorehealth
- sfc /scannow

2- then run : chkdsk /r C: . This command may take a while to complete

3- Or You might have a bad shell extension:

Please download: ShellExView - Shell Extension Manager For Windows


  1. This program does not require installation, just right click and run as Administrator
  2. From the menu, click on Options then click on Filter by Extension Type and select Context Menu
  3. On the list, you'll see some of the entries with pink background, those are installed by the third party software
  4. Hold down CTRL Key and select all of them then click on the red button on top left corner to disable.
  5. Click on the Options again and select Restart Explorer
  6. Now try to right click on desktop to see if it fix your problem. If it does then start to enable one by one and repeat step 5 until the problem occurs again, that's the offending extension.
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
It could be a couple of things. Years ago this was a big problem during XP and early Windows 7. If you have a lot of network connections defined, the system would hang until every connection was evaluated and either connected or timed out. I've still seen this with systems that have mapped drives to other systems. If those systems are unavailable, they eventually timeout. The system doesn't wait anymore, but it could have a negative effect. That's why sometimes you see the other system icon, but when you click on it, it says it can't connect and asks you if you want to diagnose. Although it's better nowadays, do you have a lot of network connections setup?

But from the green bar at the top, you may want to check your Indexing Service. It can grow to be huge if you are indexing a lot of locations. Here's a tutorial on how to reset the index.

Index - Rebuild - Windows 7 Help Forums

Here's a video on trimming your index and/or moving it.

[video=youtube_share;m94Lc0lqutk]http://youtu.be/m94Lc0lqutk[/video]

What do you mean network connection setup? If you are talking about settings of internet connections, no I don't. (sorry not familiar with the terms)

And yes, I'm gonna try the video you posted. Thanks! Gonna be back for the updates!

EDIT: Btw, what is the purpose of getting SSD space? (Sorry for the question.)

EDIT 2: Nah, can't even access control panel right now. =((
2.png

EDIT 3: Accessed control panel by deleting(end task) the windows.exe

Here:
3.png

Heeeelp! =(((
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 Single Language 64-bit 9600 Multiprocessor Free
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15 5547
    CPU
    Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz
    Motherboard
    Dell Inc. 06X5CY
    Memory
    8.00 GB
    Graphics Card(s)
    (1) AMD Radeon R7 M265 (2) Intel(R) HD Graphics Family
    Sound Card
    Realtek High Definition Audio
    Screen Resolution
    15.6 inch, 16:9, 1366x768 pixels
    Browser
    Google Chrome
    Antivirus
    avast!
If the above does not solve your problem:

1- Open Admin command prompt and run:
- dism /online /cleanup-image /restorehealth
- sfc /scannow

2- then run : chkdsk /r C: . This command may take a while to complete

3- Or You might have a bad shell extension:

Please download: ShellExView - Shell Extension Manager For Windows


  1. This program does not require installation, just right click and run as Administrator
  2. From the menu, click on Options then click on Filter by Extension Type and select Context Menu
  3. On the list, you'll see some of the entries with pink background, those are installed by the third party software
  4. Hold down CTRL Key and select all of them then click on the red button on top left corner to disable.
  5. Click on the Options again and select Restart Explorer
  6. Now try to right click on desktop to see if it fix your problem. If it does then start to enable one by one and repeat step 5 until the problem occurs again, that's the offending extension.

How to make the first option work?
4.png

and the option 2 didn't work. So, yeah =(
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 Single Language 64-bit 9600 Multiprocessor Free
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15 5547
    CPU
    Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz
    Motherboard
    Dell Inc. 06X5CY
    Memory
    8.00 GB
    Graphics Card(s)
    (1) AMD Radeon R7 M265 (2) Intel(R) HD Graphics Family
    Sound Card
    Realtek High Definition Audio
    Screen Resolution
    15.6 inch, 16:9, 1366x768 pixels
    Browser
    Google Chrome
    Antivirus
    avast!
Don't put a dash in front of the command: dism /online /cleanup-image /restorehealth
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
4.png

End of dism /online /cleanup-image /restorehealth?
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 Single Language 64-bit 9600 Multiprocessor Free
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15 5547
    CPU
    Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz
    Motherboard
    Dell Inc. 06X5CY
    Memory
    8.00 GB
    Graphics Card(s)
    (1) AMD Radeon R7 M265 (2) Intel(R) HD Graphics Family
    Sound Card
    Realtek High Definition Audio
    Screen Resolution
    15.6 inch, 16:9, 1366x768 pixels
    Browser
    Google Chrome
    Antivirus
    avast!
Did the command run till the end with a message: The operation completed successfully ?
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox

My Computer

System One

  • OS
    Microsoft Windows 8.1 Single Language 64-bit 9600 Multiprocessor Free
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15 5547
    CPU
    Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz
    Motherboard
    Dell Inc. 06X5CY
    Memory
    8.00 GB
    Graphics Card(s)
    (1) AMD Radeon R7 M265 (2) Intel(R) HD Graphics Family
    Sound Card
    Realtek High Definition Audio
    Screen Resolution
    15.6 inch, 16:9, 1366x768 pixels
    Browser
    Google Chrome
    Antivirus
    avast!
Urgh. I can't still fix the problem. Help pslss =(((
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 Single Language 64-bit 9600 Multiprocessor Free
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15 5547
    CPU
    Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz
    Motherboard
    Dell Inc. 06X5CY
    Memory
    8.00 GB
    Graphics Card(s)
    (1) AMD Radeon R7 M265 (2) Intel(R) HD Graphics Family
    Sound Card
    Realtek High Definition Audio
    Screen Resolution
    15.6 inch, 16:9, 1366x768 pixels
    Browser
    Google Chrome
    Antivirus
    avast!
Let's try the next command: sfc /scannow
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
Urgh. I can't still fix the problem. Help pslss =(((

In the earlier, post, I was addressing two things. Fixing your index and moving the index to a different location with more space. Early adopters of SSD usually were on 128GB drivers. By default the Search Index is on the C: Drive. By using the Search Index function from the Control Panel, not only can you add/remove folders from indexing, but you can store the index on a different drive.

Of course, you would want this on a permanent internal drive that is fairly fast. Otherwise you are defeating it's purpose.

Since you seem to be stuck when you open a file browser, don't do it. After booting, go directly to the Control Panel and check your indexing. From your screen shot, nothing was indexed. However, it will take a while to rebuild depending on your drives and their sizes. I removed my 3TB Gaming Drive from indexing. I also have a 1TB backup drive that I don't index either.

Forget the stuff I said about networking. Like I said, it doesn't really affect system that much anymore. Just years ago, especially in a corporate environment, there were a lot of mapping to this server and that server. It used to cause really bad slowdown while all the connections were checked.

Again, try going right to the Control Panel and the Search Index. Blow away the old one and restart it. I also found it beneficial to reboot. The indexing SEEMED to start and run faster. Give it some time before you check your system again.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self Built
    CPU
    Intel I-7 860
    Motherboard
    Asus P7B
    Memory
    8GB
    Graphics Card(s)
    Nvidia 580
    Monitor(s) Displays
    Acer (Primary), Asus (secondary), Sony TV (third)
    Screen Resolution
    1920 x 1080
    Hard Drives
    Kingston 128GB SSD Windows 8 Boot Drive
    WD Black 1 TB (2 ea)
    WD Red 3 TB
    WD Black 500GB
    Keyboard
    MS 1000
    Mouse
    MS Flip
    Internet Speed
    Verizon FIOS 35/35
    Browser
    IE 11, Google Chrome, Firefox, Opera, Safari
    Antivirus
    Windows 8 Defender (MS Security Essentials)

My Computer

System One

  • OS
    Microsoft Windows 8.1 Single Language 64-bit 9600 Multiprocessor Free
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15 5547
    CPU
    Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz
    Motherboard
    Dell Inc. 06X5CY
    Memory
    8.00 GB
    Graphics Card(s)
    (1) AMD Radeon R7 M265 (2) Intel(R) HD Graphics Family
    Sound Card
    Realtek High Definition Audio
    Screen Resolution
    15.6 inch, 16:9, 1366x768 pixels
    Browser
    Google Chrome
    Antivirus
    avast!
Can't continue to my desktop now. Wow!
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 Single Language 64-bit 9600 Multiprocessor Free
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15 5547
    CPU
    Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz
    Motherboard
    Dell Inc. 06X5CY
    Memory
    8.00 GB
    Graphics Card(s)
    (1) AMD Radeon R7 M265 (2) Intel(R) HD Graphics Family
    Sound Card
    Realtek High Definition Audio
    Screen Resolution
    15.6 inch, 16:9, 1366x768 pixels
    Browser
    Google Chrome
    Antivirus
    avast!
Finally, I was able to access my desktop ~
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 Single Language 64-bit 9600 Multiprocessor Free
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15 5547
    CPU
    Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz
    Motherboard
    Dell Inc. 06X5CY
    Memory
    8.00 GB
    Graphics Card(s)
    (1) AMD Radeon R7 M265 (2) Intel(R) HD Graphics Family
    Sound Card
    Realtek High Definition Audio
    Screen Resolution
    15.6 inch, 16:9, 1366x768 pixels
    Browser
    Google Chrome
    Antivirus
    avast!
That might be the culprit if your hard disk is containing bad sectors and might cause some system files to be corrupted, and it certainly will cause what you are experiencing. Be patient while chkdsk is trying to repair and register all the bad spots on it so windows will avoid using them. Like I said in the previous post, it will take a long time and sometimes can be stuck at certain percentage for hours, I have seen cases that it can stay at certain spot for few hours.

@Oldgeekguy,

I am sorry but turning off indexing options should not cause the file explorer to behave that way, myself, I have the indexing options & Windows Search service turned off completely since I don't use Windows Search.

EDIT:
Finally, I was able to access my desktop ~
Does the long delay still happen ?
 
Last edited:

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
@topgundcp
Okay, I'm gonna give it another shot. Thanks! I'll update you soon. =)

EDIT:
Yep. What should I do? Wait?
 
Last edited:

My Computer

System One

  • OS
    Microsoft Windows 8.1 Single Language 64-bit 9600 Multiprocessor Free
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15 5547
    CPU
    Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz
    Motherboard
    Dell Inc. 06X5CY
    Memory
    8.00 GB
    Graphics Card(s)
    (1) AMD Radeon R7 M265 (2) Intel(R) HD Graphics Family
    Sound Card
    Realtek High Definition Audio
    Screen Resolution
    15.6 inch, 16:9, 1366x768 pixels
    Browser
    Google Chrome
    Antivirus
    avast!
Currently, it is still at 10% =(
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 Single Language 64-bit 9600 Multiprocessor Free
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15 5547
    CPU
    Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz
    Motherboard
    Dell Inc. 06X5CY
    Memory
    8.00 GB
    Graphics Card(s)
    (1) AMD Radeon R7 M265 (2) Intel(R) HD Graphics Family
    Sound Card
    Realtek High Definition Audio
    Screen Resolution
    15.6 inch, 16:9, 1366x768 pixels
    Browser
    Google Chrome
    Antivirus
    avast!
status: 10%
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 Single Language 64-bit 9600 Multiprocessor Free
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15 5547
    CPU
    Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz
    Motherboard
    Dell Inc. 06X5CY
    Memory
    8.00 GB
    Graphics Card(s)
    (1) AMD Radeon R7 M265 (2) Intel(R) HD Graphics Family
    Sound Card
    Realtek High Definition Audio
    Screen Resolution
    15.6 inch, 16:9, 1366x768 pixels
    Browser
    Google Chrome
    Antivirus
    avast!

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
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