Windows 8 and 8.1 Forums


Need to get new install version of windows 8

  1. #1


    Canada
    Posts : 21
    Windows 8.1

    Need to get new install version of windows 8


    About a year ago I bought a Toshiba Satellite P70. It was always a bit wonky but it did what I needed it to do. As of late it has been acting terrible with a lot BSOD. I have tried reinstalling from my recovery disks and a complete reinstall from the image on the drive. Nothings gets rid of the problems. What I would like to do to save a lot of time is get a brand new Windows install disk/usb/image and wipe the drives and partitions and start over. I have the Windows License I just need the windows.

    Is this something I can do online or do I have to take it back to where I bought it?

    Thanks for any help.

    Rob

      My System SpecsSystem Spec

  2. #2


    Posts : 2,627
    win8.1.1 enterprise


    hello and welcome to eight forums .you can do what you say but I would advise against it ,it sounds like you need to find whats causing the bsod's ,they are normally cause by hardware not software ,so I will suggest a hard drive diagnosis , get utility from harddrive makers website ,and also ram is a culprit of bsod's ,so I use ramtest86 for those test .
    free version from official site ,I use the usb installer one .good luck
    MemTest86 - Download now!
      My System SpecsSystem Spec

  3. #3


    Canada
    Posts : 21
    Windows 8.1


    Ran metest86... everything was fine. The hard drive is a HGST... tried running their windft drive fitness test and it does not find the drive... however... no bluescreens as of yet... this is a new image that has no updates installed yet.

    Rob
      My System SpecsSystem Spec

  4. #4


    Canada
    Posts : 21
    Windows 8.1


    Just got my first BSOD - DPC Watch Dog Violation...

    Memory tested fine. The WINDFT utility for the HGST drives does not work... It does not find the drive.

    Rob
      My System SpecsSystem Spec

  5. #5


    Posts : 2,627
    win8.1.1 enterprise


    you got me there ,never heard of a hgst drive till now
      My System SpecsSystem Spec

  6. #6


    Posts : 2,627
    win8.1.1 enterprise


    that looks like a big friggen storage drive ,is your the 8gig one iam reading about
      My System SpecsSystem Spec

  7. #7


    Canada
    Posts : 21
    Windows 8.1


    The model number is hts541010A9E680 - Apparently they are a spinoff of western digital. It has 931GB and is a SATA drive. Is their any generic drive testers that are good?

    Rob
      My System SpecsSystem Spec

  8. #8


    Posts : 2,627
    win8.1.1 enterprise


    don't know of any ,not saying there isn't one, I would just try WD data life to see if it works ,
    WD Support / Downloads / SATA & SAS / WD VelociRaptor
      My System SpecsSystem Spec

  9. #9


    Canada
    Posts : 21
    Windows 8.1


    Utility that suggested works... it is running now..
      My System SpecsSystem Spec

  10. #10


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Bad drivers can cause a BSOD, it doesn't have to be a hardware issue. The factory drivers should be fine so maybe Windows update is updating a driver in the back ground.
    How do I fix DPC Watchdog Violation errors in Windows 8?
      My System SpecsSystem Spec

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Need to get new install version of windows 8
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