Windows 8 and 8.1 Forums


Windows 8.1 problem

  1. #1


    Posts : 2
    Laptop windows 8.1

    Windows 8.1 problem


    Hi I've had a problem with my laptop for about 2 days, I was playing a game on my advent windows 8.1 laptop and it frozen and came up with a blue screen 'we have found a problem restart you laptop' it said so I did reset it but now I keep getting this message that says preparing automatic repair then the screen gets a bit darker and moves on to say diagnosing you pc. After about 5-10 minutes it will come up with another screen that say you laptop didn't restart propaly and it gives you three choices each one you click the screen freezes if anyone knows anything that would help.
    Thank you.

      My System SpecsSystem Spec

  2. #2


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Download "WhoCrashed" from Download WhoCrashed Free Home Edition - MajorGeeks Then just run it to read the dump logs and give you an easier to read output, as to what is causing the issues.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Laptop windows 8.1


    I can't get on to my laptop tho it's just a loop of the things I said above...
      My System SpecsSystem Spec

Windows 8.1 problem
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