Windows 8.1 problem

Katiejennison

New Member
Messages
2
Hi I've had a problem with my laptop for about 2 days, I was playing a game on my advent windows 8.1 laptop and it frozen and came up with a blue screen 'we have found a problem restart you laptop' it said so I did reset it but now I keep getting this message that says preparing automatic repair then the screen gets a bit darker and moves on to say diagnosing you pc. After about 5-10 minutes it will come up with another screen that say you laptop didn't restart propaly and it gives you three choices each one you click the screen freezes if anyone knows anything that would help.
Thank you.
 

My Computer

System One

  • OS
    Laptop windows 8.1

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
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