Windows 8 and 8.1 Forums


Win 8.1 Printing problems with HP 8620

  1. #1


    Posts : 13
    win 8.1

    Win 8.1 Printing problems with HP 8620


    i cannot print a test page (from printer properties dialog), but some applications are able to print.
    eg: IE prints- Firefox doesn't, Notepad prints - Wordpad doesn't.
    HP support cannot solve it - they say it must be OS issue.
    Has anybody experienced similar issues?

      My System SpecsSystem Spec

  2. #2


    Posts : 13
    win 8.1

    temporary? solution


    rolling back driver to 8600 seems to be working, i'm not ready to reinstall OS just yet

    Re: Is Windows 8.1 and HP 8620 compatible? - HP Support Forum - 4099680
      My System SpecsSystem Spec

  3. #3


    Forever West
    Posts : 591
    WinVista, Win7, Win8.1, Win10, Mac OS X 10.10, Linux Mint 17.1


    I have an HP Officejet Pro 8600 and set one up for our animal shelter. Generally the model number refers to a series such as HP Officejet Pro 8600 Series and the software usually works for all the 86xx models. You might see other types of printers from HP using the 8620 but this is where the critical importance of the complete make and model/number comes into play.
      My System SpecsSystem Spec

  4. #4


    Posts : 13
    win 8.1


    for 8620 double sided "feature" was added and this is lost when driver is rolled back. Not sure what else.
    Regards,
    P
      My System SpecsSystem Spec

  5. #5


    Forever West
    Posts : 591
    WinVista, Win7, Win8.1, Win10, Mac OS X 10.10, Linux Mint 17.1


    Generally it's necessary to install/reinstall from the provided disc to get all the features available.
      My System SpecsSystem Spec

Win 8.1 Printing problems with HP 8620
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